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John C Lincoln North Mountain Hospital Ratings

Phoenix, AZ 85020
Phone: (602) 870-6060

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does John C Lincoln North Mountain Hospital save lives? 9% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure11%

Infectious Disease at John C Lincoln North Mountain Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 52m

Non-critical cases where patient is discharged have total visit time of 3 hour and 30 minutes

Serious cases where patients are admitted have 3 hour and 17 minutes to be admitted, then an additional 1 hour and 18 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
John C Lincoln North Mountain Hospital 4.5 out of 5 based on 41 ratings. 41 user reviews.

68% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

John C Lincoln North Mountain Hospital Stories

Aug 18, 2023, 12:59 AM
John C Lincoln North Mountain Hospital: "I am at John Lincoln ER with a very strong chest pain for 4 hours already. I came here with O2 86, nit sure how I made it here, almost passed out on mt way. I am hooked to oxygen right now. It is very cold. They promise blankets but never brought any. There is no water available, their vending machine is not working. Still did nit see a doctor.Overall, it is very frustrating. And very painful,too." - Aleksandra

Aug 31, 2022, 4:49 PM
John C Lincoln North Mountain Hospital: "We went to the ER at the Dunlap campus of JC Lincoln around 9 AM on Tuesday 8/24 and my husband was seen immediately. There was nobody in the main check-in area waiting and he was wheeled into a private ER room immediately because we were concerned about a stroke, which it turns out he had suffered. The staff and doctors were awesome; before noon he was in a private ICU room." - Ruth

May 28, 2022, 5:18 AM
John C Lincoln North Mountain Hospital: "The wait has been over 5 hours now. " - Allison

Mar 19, 2022, 5:46 AM
John C Lincoln North Mountain Hospital: "Waiting time is over 10 hours long triage nurse is rude and unprofessional :(" - Adam

Mar 19, 2022, 5:46 AM
John C Lincoln North Mountain Hospital: "Waiting time is over 10 hours long triage nurse is rude and unprofessional :(" - Adam

Apr 09, 2017, 2:44 PM
John C Lincoln North Mountain Hospital: "This was one of the worst experiences ever. We arrived at approx 10a with shortness of breathe, chest pain, vomiting , not eat or drink for 3 daysand 103 fever. Spent 2 hours in the waiting area. When we got to the hospital bed spent about another hour without being seen. They didn't treat or help with breathing. Took X-rays and then there is no answers. Dr. Rodriguez NOT I won't go to another doctor with that last name He Sends us home at about 8p with a pain med and tami flu. But if he is no able to eat or drink then how can he take meds? So his breathing gets worse, fever continues after being sent home can eat drink or take meds. The next morning back at the hospital worse than it was when we went to John c Lincoln. But guess what? We went to Phoenix baptist hospital and what a difference in the treatment. Like night and day. Phx baptist from the triage lady dulce to the nurse lady jealously. They ROCK!!!!! So professional and caring. They checked on things that nobody at the other hospital even cared about. Lesson learned just because a hospital is close to you don't mean it's any good. I will take my chances in the future to drive a further distance for care. " - Lavitta

May 22, 2016, 9:20 PM
John C Lincoln North Mountain Hospital: "On February 23. My sister took me to the ER JCL North. I have taken several of my friends and family member to the ER. This was the worst visit I had ever had. I had gone to Walgreens health center on 50th something and Bell Rd. I had Strep Throat. That PA did not believe I had it until he ran the test and it showed Rapid Strip. the meds he gave me stop the strip. But he could not give me a cough syrup strong enough to stop the cough. I had to go to the ER. I took my paper work and Tried to talk with the DR. V. Alimov. She was not about listening to what I had to say. To make a long story short she came in the room for exactly 2 minutes. left never to return again. She gave me the same meds the PA gave me that did not work for the cough. By this time I had Pneumonia. I did not realize she gave me the same cough syrup until I went to fill it on my way home this is when I realize NUMB NUMB gave me what was not working and that is why I had to go to the ER in the first place. I could not stop the coughing I was in great pain for the coughing was the reason I had Pneumonia after the strep. That Monday I got an appointment with my Dr. Got the cough syrup I needed. With Dr's like V Alimov She gives the JCL an very unprofessional experience. I am certainly happy she was not my first experience with JCL. I would never return and I would tell everyone not to go there." - V,I,

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