Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

John C Lincoln Deer Valley Hospital Ratings

Phoenix, AZ 85027
Phone: (623) 879-5574

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does John C Lincoln Deer Valley Hospital save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure12%

Infectious Disease at John C Lincoln Deer Valley Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 38m

Non-critical cases where patient is discharged have total visit time of 2 hour and 37 minutes

Serious cases where patients are admitted have 4 hour and 3 minutes to be admitted, then an additional 1 hour and 5 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
John C Lincoln Deer Valley Hospital 4.6 out of 5 based on 38 ratings. 38 user reviews.

67% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

John C Lincoln Deer Valley Hospital Stories

Dec 23, 2022, 1:39 AM
John C Lincoln Deer Valley Hospital: "Super crowded, and full of people with no apparent regard for others. Someone sitting right next to the restroom, but dry heaving into a bag for a few minutes every half hour. An angry mom with her kid clad in only a blanket who is quiet for a bit followed by close to an hour of blood curdling screams at the highest level anyones ears can take, or can't. Long wait. Leaving. " - Boss

Jan 22, 2022, 2:10 AM
John C Lincoln Deer Valley Hospital: "The ER was a nightmare. Due to being short staffed, there was no way to see those waiting for help in any kind of timely manner. Not only was the ER fully packed with people, but others were having to stand and it poured out the doors. People were rocking in agony and pain, a couple were vomiting. Others balled up in fetal positions in agony. One woman who had waited 5 hours didn't look like she would last until they were able to see her. My husband kept throwing up due to an infection from chemo. I had to ask for blankets and towels to clean him up. Then ended up making a pile on the floor of these soiled items. The bathroom was filthy and littered with paper towels, toilet seat covers and toilet paper all over toilets, floors and counters. It was filthy in the waiting room with no attempt at all to keep things sanitary. Both my husband and I left just to get out of the horrific situation. People were waiting 9 hours to be seen. " - Carolyn

Jun 21, 2021, 11:51 PM
John C Lincoln Deer Valley Hospital: "Horrible how patients are treated when coming on with chest pain. High blood pressure. Oh just sit and wait….. 5 hour wait for people around you!! Pathetic!! " - Valerie

Apr 11, 2021, 11:06 PM
John C Lincoln Deer Valley Hospital: "Wait was over 5 hours. Event was not life threatening so not wanting to make light of others issues but they should tell people how long it will take. This is not ok and how to take care of residents of our great city. " - Mia

Aug 14, 2020, 1:26 AM
John C Lincoln Deer Valley Hospital: "This emergency room is awful. The have had a young woman with a dislocated shoulder for almost 3 hours in tremendous pain and have done nothing. My Girlfreind has been here for 3 hours waiting on a cancer treatment. Her bladder could burst at any time. If that happens a lawsuit will be filed and I will hold this hospital responsible. Stay away from this hospital at all costs. " - Robert

Aug 16, 2017, 9:16 PM
John C Lincoln Deer Valley Hospital: "My wife was brought into the ER with a very painful neck issue where a muscle had popped out of her neck. I left work and met her there about an hour later. To my amazement, my wife was in a room alone, crying uncontrolably, and despite an obviouly painful condition, no pain medications, not so much as an aspirin. As soon as she was admitted it was obvious to a blind man that she needed a shot of Demerol. When I finally found my wife's nurse, she was at her station, joking and trading off duty stories with another nurse. When I asked the nurse about getting my wife some attention, she very quickly developed an attitude. I told the nurse that if my wife didn't get some immediate attention, even if one of the nurses just sat with her til the doctor saw her (the nurse, Rachel B., certainly had free time!) that I would take my wife to another hospital, which was my right. At this point Nurse Rachett informed me that she was going to call security on me! SECURITY!!! All because I politely, but firmly, requested that my wife be given attention. Then, when security arrives, Nurse Rachel B. tells them that I threatened her!!! To sum up, will never go there again and I am filing a formal complaint. I wouldn't take my dog to this ER." - Bob

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