Zuckerberg San Francisco General Hosp & Trauma Ctr Ratings

1001 Potrero Avenue
San Francisco, CA 94110
Phone: (415) 206-8000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Zuckerberg San Francisco General Hosp & Trauma Ctr save lives? 12% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Zuckerberg San Francisco General Hosp & Trauma CtrNational Average
Heart Attack13.1%12.6%
Stroke13%13.9%
Heart Failure10%11.8%
Pneumonia14.3%18.2%



Infectious Disease at Zuckerberg San Francisco General Hosp & Trauma Ctr

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
19
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
4



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 59m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Zuckerberg San Francisco General Hosp & Trauma Ctr Stories



Feb 06, 2022, 12:17 AM
San Francisco General Hospital: "DONT GO TO SF GENEREAL ! they had me in the waiting room frm 11:30-5AM.than when i did get to a room a different person came in each time to talk and look at me ! they did the bare minimum and sent me home at 9AM. stuck a IV in , didnt actally put anything. they literally had me pee in a cup, but didnt take it or put my name on it. they didnt fix my problem. " - aya

May 31, 2021, 2:51 AM
San Francisco General Hospital: "Got here at 9:30pm it's now 12 still in the waiting room never seen by a doctor only a nurse who took vitals. This hospital needs to be shut down. I've been going here for 6 years and only seen my real doctor once. They are too busy for patients clearly." - Diamonique

May 31, 2020, 5:14 PM
San Francisco General Hospital: "And just *how many* ppl shouldn’t even be there??" - Christina

May 31, 2020, 3:20 PM
San Francisco General Hospital: "And just *how many* ppl shouldn’t even be there??" - Christina


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