Willis Knighton Bossier Health Center Ratings

---

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

---

Quality of Care - Mortality Rate

How well does Willis Knighton Bossier Health Center save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	17%
Heart Failure	10%
Pneumonia	11%

Infectious Disease at Willis Knighton Bossier Health Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	16
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	4

Emergency Room Wait Time Ratings

Time until initial exam: 0h 53m

Non-critical cases where patient is discharged have total visit time of 2 hour and 39 minutes

Serious cases where patients are admitted have 2 hour and 30 minutes to be admitted, then an additional 1 hour and 40 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

77% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Willis Knighton Bossier Health Center Stories

Share your experience

Sep 23, 2022, 12:00 AM
Willis Knighton Bossier Health Center: "Terrible! Been here 3 hr 12 mins and still haven’t been seen. Ridiculous " - Chanel

Feb 27, 2021, 2:13 PM
Willis Knighton Bossier Health Center: "I was in ER Monday evening an night. When I finally got to back to ER in hall. I had the most rude and unsanitary nurse ever Her Name was Marain and was on the 7-7 shift. She state she need to get IV in me. Which I understood. She tried blew by vain. 1 small pad with one small piece of tape. Blood went everywhere. She left and walked off . I had to ask someone else for some alcohol pads to clean my hand which was covered in blood sitting in the hallway of ER. She came back and said. Said that's my job to get an IV. Never said I am sorry this might hurt . Stated it happen's. Very rough. Then she went to my other arm and put IV were the lab had just taken blood in right arm in elbow area. It was getting close time for her to get off. she never came back to check to see if ok. I was sitting right in front of nurse's station and watched her just roam around. My arm was hurting and the next nurse said it was a bad IV . It was leaking under my skin. She put another IV in right hand and was very nice.I think her name was Stacie. The dr. Boyd was great." - Carolyn

Dec 21, 2020, 9:19 PM
Willis Knighton Bossier Health Center: "My mother is in the covid unit and I can not deal with the lack of compassion from some of your nurses. This is so hard for me and my family right now. The day nurses are great, but at night, the ADMINISTRATIVE team is not walking the hospital. My mother is afraid to ask for anything or even let them know she is in pain because she is afraid they will be mean to her. WHAT IS GOING ON? I dropped items off to make her life easier because at this point, we can't be with her and help her. The security guard said he dropped them off at the nurses station, but the nurse said they never got them????? Earlier today, I dropped off fruit because she is not eating a lot of hospital food and it stood at the nurses station for over 2 hours...when I called the nurse was rude and said I took it to her 20 minutes ago....cold watermelon - not cold anymore and the nurse said well it was in a sealed container. I am worried about my mother.....I spoke to the patient advocate today thinking things would be easier...I won't even say what response I received. I can't even imagine what she is going through.
The first few days was a lack of communication. I had to beg someone to call me. I've cried many tears and believe me "ME and MY FAMILY" do not know what to do for our mother. I am just asking to talk with someone about the issues. I know you are understaffed and your nurses are overworked, but no excuse for the lack of compassion, help when my mother needs it and a friendly response to how is my mother doing? " - Debra

Compare hospitals in Bossier County