Williamson Medical Center Ratings
4321 Carothers Parkway
Franklin, TN 37067
Phone: (615) 435-5000
Franklin, TN 37067
Phone: (615) 435-5000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Williamson Medical Center save lives? 9% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Williamson Medical Center | National Average | |
|---|---|---|
| Heart Attack | 14% | 12.6% |
| Stroke | 15.1% | 13.9% |
| Heart Failure | 13.1% | 11.8% |
| Pneumonia | 19.9% | 18.2% |
Infectious Disease at Williamson Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 5 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 54mSerious cases where patients are admitted wait 1 hour and 25 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Williamson Medical Center Stories
Dec 30, 2023, 11:54 AM
Williamson Medical Center: "Wait time is very long..
Thier system is inefficient.
In the past I have had good experience once admitted...but trying to be seen is horrible." - Russell
Oct 16, 2015, 10:27 AM
Williamson Medical Center: "Took my mother to Williamson county hospital for fall. She had a huge knot on her head and numerous abrasions on head. She had a doctor come in for a second and all he did was shine a light in her eyes. After two hours, I asked nursing staff if she could go to bathroom. A nurse said she could as she was being discharged. We never saw the doctor again, her abrasions were never cleaned or looked at, nor was any other part of body. They knew she had spinal fusion two years ago. I assume ct scan was normal cause they never said. I care more about my dogs health than to take her there, I certainly would never go there again. This is really scary cause it is supposed to be trauma center." - Laura
