White County Medical Center Ratings

3214 East Race Avenue
Searcy, AR 72143
Phone: (501) 278-3100

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does White County Medical Center save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at White County Medical Center	National Average
Heart Attack	12.8%	12.6%
Stroke	14.9%	13.9%
Heart Failure	11.5%	11.8%
Pneumonia	19.5%	18.2%

Infectious Disease at White County Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	13
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	1

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 54m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Nurses often fail to communicate
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

White County Medical Center Stories

Aug 29, 2022, 3:05 PM
White County Medical Center: "I went for an ER visit this past weekend. I was having signs of a stroke and with me being a medical professional, I had waited long enough before going to the ER. I told the receptionist Felicia that I needed emergent help right away and she said to her buddy/ coworker, “EVERYBODY IN HERE IS EMERGENT.” And they both did this gut busting laugh that made me feel so low for seeking help. I witnessed them make fun of pretty much everybody that checked in, very disheartening because not only am I a practitioner but I’m also a medical business owner. Situations like this makes people ashamed to seek help or make them feel small or down. My feelings were very hurt by this matter. I went to work and was telling a coworker about it and she pushed me to report it but I have not yet. This is a very hard and challenging reality that innocent patients seeking help has to deal with. I know we are short staffed everywhere but know who your front line staff is. A lot of patients just walked out." - Anonymous

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