Wheeling Hospital Ratings

1 Medical Park
Wheeling, WV 26003
Phone: (304) 243-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Wheeling Hospital save lives? 16% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Wheeling HospitalNational Average
Heart Attack13.9%12.6%
Stroke12.9%13.9%
Heart Failure13.7%11.8%
Pneumonia27.1%18.2%



Infectious Disease at Wheeling Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
33
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 28m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Wheeling Hospital Stories



Dec 25, 2022, 11:08 PM
Wheeling Hospital: "Worst ER ever. Rude front desk staff. There for over 5 hours. Never saw a Dr. I am a Chemo patient and was sent by my cancer Dr. NP dropped the ball. HIPAA violations out in the waiting room by Drs. Rude front desk staff. There 5 hours. Test that were said had to be taken and fluid was never given in 5 hours. NP lied and forgot about me. Saw her for five minutes. Saw at 4:30 in the waiting room. This was 12:15pm. NP then said other test would be run and fluids given and out of there in 1hour. Going on six still no test she mentioned or fluids. They couldn’t find her. I am a Chemo patient sent down by my cancer Dr. Worse ER ever. Shame on the CEO and the ER Drs for terrible no empathy care. IV therapist who assessed my port was the best. I cried after more than 5.5 hours and never was seen. That ER needs serious help. I should have went to Martins Ferry they r more professional but I went here because my white blood count needed to go up stairs. My report on my phone says she found nothing. NP. The next day I had fluids, Pepsid, predisone and a z pac. But nothing was wrong. Don’t hire this NP she forgot. Glad it wasn’t worse. Admit Wheeling hospital like a lot of your employees do that your ER sucks. If this CEO cares he can call for more details. I am a patient there. Shame on all of u. You treat people terrible there. Admit u dropped the ball! Calling Medicare to report the HIPAA and poor conditions. " - Wendy

Dec 07, 2019, 6:12 PM
Wheeling Hospital: "Update been here an hour in a room. Havent even seen a nurse yet. Had to request for another vomit bag." - Anthony

Dec 07, 2019, 5:56 PM
Wheeling Hospital: "No explanations ridiculous wait time. Thrown into a room. Wife threw up wanted a glass a water they wouldnt provide one. Terrible experience. It would seem like from the outside understaffed facility with no direction on how to handle emergency situations." - Anthony


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