Westwood Pembroke Health Systems Ratings
45 Clapboardtree Street
Westwood, MA 02090
Phone: (617) 762-7764
Westwood, MA 02090
Phone: (617) 762-7764
Hospital Type: Psychiatric
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Infectious Disease at Westwood Pembroke Health Systems
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 0h 0mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: POOR
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Westwood Pembroke Health Systems Stories
May 10, 2026, 11:02 PM
Saint Anne's Hospital: "I have accessed the ER several times over the last year for myself or family. Every time it has been a four hour wait to get X-Ray results. The Dr has apologized each time stating they are waiting for the radiologist to get back to them. This is unacceptable! " - Dianne
May 10, 2026, 7:26 PM
Saint Anne's Hospital: "I have accessed the ER several times over the last year for myself or family. Every time it has been a four hour wait to get X-Ray results. The Dr has apologized each time stating they are waiting for the radiologist to get back to them. This is unacceptable! " - Dianne
Nov 13, 2025, 11:36 AM
Good Samaritan Medical Center: "I would rather die then go here again lets just put it that way" - Peter
Jul 22, 2025, 5:51 PM
: "Wing memorial got here at 1030 am and Here it is 5:48 and still waiting
Started peeing red blood in the am and still bleeding now and still waiting to be seen I guess pissing blood is not an emergency since my reg doctor said get to the er asap just to sit all day without even being checked on after triage" - geno
Jun 13, 2025, 12:50 PM
Sturdy Memorial Hospital: "I had great care from the entire staff who were wonderful taking care of my needs.
Marty M" - Marty
