Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Westview Hospital Ratings

3630 GUION RD
Indianapolis, IN 46222
Phone: (317) 920-7288

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Westview Hospital save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Failure11%
Pneumonia10%


Infectious Disease at Westview Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 26m

Non-critical cases where patient is discharged have total visit time of 1 hour and 31 minutes

Serious cases where patients are admitted have 1 hour and 53 minutes to be admitted, then an additional 1 hour and 30 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Westview Hospital 4.35 out of 5 based on 20 ratings. 20 user reviews.


64% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients were often left in pain
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Westview Hospital Stories



Nov 27, 2023, 9:43 PM
Community Hospital South: "I've been here 4.5 hours and have not been seen. My BP is at stroke level and I have chest pain with loss of consciousness... " - Jessica

Sep 05, 2023, 5:09 PM
: "Been in the waiting room at iu Methodist since 2:30 and it is now 5:08!!!! Are you F'ing kidding me???? " - Cjj

Jul 09, 2023, 12:06 PM
Franciscan St Francis Health - Indianapolis: "My last visit was seemless and the Dr was extremely knowledgeable and the wait time was minimal.
I very seldom go to any dr but I would go to this ER again if needed"
- Luther

Jul 01, 2023, 6:01 PM
Community Hospital East: "Our experience was zero. We were there well over 21/2 hours and wasn’t taken back to a room at all. My sister was very sick and also letting others go ahead of us with similar issues. Not at all impressed by this hospital. She never was seen. We finally left." - Dana

Jul 01, 2023, 9:21 AM
Community Hospital East: "Our experience was zero. We were there well over 21/2 hours and wasn’t taken back to a room at all. My sister was very sick and also letting others go ahead of us with similar issues. Not at all impressed by this hospital. She never was seen. We finally left." - Dana


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