Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Western Plains Medical Complex Ratings

Dodge City, KS 67801
Phone: (620) 225-8400

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Western Plains Medical Complex save lives? 22% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure14%

Infectious Disease at Western Plains Medical Complex

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 15m

Non-critical cases where patient is discharged have total visit time of 1 hour and 27 minutes

Serious cases where patients are admitted have 2 hour and 7 minutes to be admitted, then an additional 1 hour and 20 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Western Plains Medical Complex 4.5 out of 5 based on 33 ratings. 33 user reviews.

60% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Western Plains Medical Complex Stories

Nov 20, 2023, 7:32 PM
St Francis Health Center Inc: "Waited 3 hrs 15” to get into room. Called back by nurse and she walked 30 ft in front of me even though I felt weak and passing out. I will see how the rest goes. Told me to get undressed and left nothing else. Not one caring gesture. I don’t want to be here either " - John

Sep 16, 2023, 1:46 AM
Lawrence Memorial Hospital: "Currently at LMH. It's been an hour since my daughter has been checked on. She has a possible blood clot in her leg after a fall. Wondering if driving to another hospital would be faster." - Jess

Aug 23, 2023, 12:13 PM
Shawnee Mission Medical Center: "The wait time online must be the only time they’re allowed to input. When I had tried to be seen twice, BOTH times had a wait of a minimum of 6 hrs!!! First time I waited 4.5 hrs then left. Second time I heard a nurse tell a patient that the wait was roughly 6 hrs. At that time I was only there 30 mins. I got up and left. Complete joke…" - Geneva

Aug 07, 2023, 11:22 PM
Shawnee Mission Medical Center: "Horrible. Been waiting 3.5 hours now. I’ve watched patients come in after me and get discharged while I continue to get passed over. I politely asked the counter person (while she was eating her ice cream), why am I being passed over. She stated it is based on acute status. I’ve watched them call back folks that have a headache, a hurt hand, and vomiting. All while I sit here actively bleeding from my chest. It is insane to continue to be pushed to the back of the line. I’m not dying by any means but I would consider my issue to at least keep me from being pushed back in the line multiple times. " - Jason

Jun 09, 2023, 2:00 AM
Shawnee Mission Medical Center: "The wait time is 5 hours long i was just there and had to leave even though i’m experiencing liver faluire. " - Gwyn

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