Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Western Pennsylvania Hospital Ratings

Pittsburgh, PA 15224
Phone: (412) 578-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Western Pennsylvania Hospital save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack18%
Heart Failure11%

Infectious Disease at Western Pennsylvania Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 29m

Non-critical cases where patient is discharged have total visit time of 2 hour and 23 minutes

Serious cases where patients are admitted have 4 hour and 34 minutes to be admitted, then an additional 1 hour and 16 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Western Pennsylvania Hospital 4.65 out of 5 based on 32 ratings. 32 user reviews.

66% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Western Pennsylvania Hospital Stories

Sep 19, 2023, 2:01 AM
Penn Presbyterian Medical Center: "I have been waiting over 7 hours to be seen with my father. Most patients are waiting 9 hours! ALL beds are full there is a conundrum! A coded patient from an ambulance had no bed minutes ago.." - Lori

Aug 10, 2023, 1:13 PM
Grand View Hospital: "ER Doctor Ricci.
Ineffective- Rude - Irresponsible- he would be ideal for a pet clinic"
- Shame

Aug 08, 2023, 3:43 PM
Grand View Hospital: "Dr. Ricci - ER Doctor at Grand View is Rude Ignorant - Irresponsible.
Patient was rushed to Grand View by ambulance due to survere pain and could not walk due to spine pain - he didn't care - hurry up and pee so we can do a urine test and get you out so the next patient needs the room - patient went home in more pain than she came in and left in an ambulance to get home with 8 percoset tablet script.
Patient was crying and deadly pain and the shit head could not care."
- David

Aug 06, 2023, 3:46 AM
Lancaster General Hospital: "MY DAd has been the ER with an infected leg and now n/v fever chills and he has been waiting for 8+ hours. this site and the hospitals reported wait times are not accurate!!!!" - Bonnie

Jul 19, 2023, 4:19 PM
Lancaster General Hospital: "Second time this month in ER. Came on a Sunday morning with no one waiting. In and out of ED in under 6 hours. Today, four hours in waiting room with 100 other people. The door to first exam is less than 15 minutes and labs got done in first hour. Test needed scheduled and performed but the waiting is uncomfortable for my body that is in pain. " - Jamie

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