Westerly Hospital Ratings

25 Wells Street
Westerly, RI 02891
Phone: (401) 596-6000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Westerly Hospital save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Westerly HospitalNational Average
Heart Attack12.3%12.6%
Heart Failure11.4%11.8%
Pneumonia19.5%18.2%



Infectious Disease at Westerly Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
10
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 1h 52m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Westerly Hospital Stories



Oct 21, 2025, 5:44 PM
Kent County Memorial Hospital: "I'm NOT HAPPY With Kent County Hospital I'm Not Going To Write Down ALL There FAULTS, The Theft In That Place Is RIDICULOUS My Girlfriend Who Is Type 1 Diabetic Was Taken There And The Short Time She Was There Someone In Your Hospital Stoll Her Heart Shaped Necklace And 2 Diamond Earrings, Nothing Was Ever Said, I'm Totally DISCUSTED With That Place" - Frank

Jan 26, 2025, 12:00 PM
Kent County Memorial Hospital: "Went to emergency room per doctor Furey's order at 7 pm. Had to wait until 4 am. Phyllis is 85 years old and was very ill. Sodium levels were dropping fast. She cried a lot. There was no way she could get any badly needed sleep in those chairs. 9 hours seems cruel and unusual.
Last year she had a wound on her ear that wouldn't stop bleeding. We went there to have it looked at. They wrapped a large band aid around her hair and placed it on the wound. I had to pull it all apart when we got out to the car.
"
- steven

Nov 29, 2023, 9:34 PM
Miriam Hospital: "Been waiting with a family member, for 3.5 + hours and still not seen, the majority of patients that were here when we arrived are also still waiting…some writhing in pain with. This is awful." - Betsy

Nov 29, 2023, 9:21 PM
Miriam Hospital: "Been waiting with a family member, for 3.5 + hours and still not seen, the majority of patients that were here when we arrived are also still waiting…some writhing in pain with. This is awful." - Betsy

Sep 19, 2023, 3:26 PM
: "I have lupus (SLE ) and I am paralyzed. Last year I went Rhode Island hospital with kidney stones, I waited 10 hours before a nurse saw me. I endured so much pain that I got septic and almost died . Until this day I am traumatized to go to Rhode Island hospital emergency room " - Elizabeth


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