West Jefferson Medical Center Ratings

1101 Medical Center Blvd
Marrero, LA 70072
Phone: (504) 347-5511

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does West Jefferson Medical Center save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at West Jefferson Medical CenterNational Average
Heart Attack13.8%12.6%
Stroke13.4%13.9%
Heart Failure11.2%11.8%
Pneumonia19.5%18.2%



Infectious Disease at West Jefferson Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
2
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
8



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 37m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



West Jefferson Medical Center Stories



Oct 17, 2017, 8:15 AM
West Jefferson Medical Center: "I Cynthia Anderson was very disappointed with my ER visit.
I was in a car accident on Saturday did not receive any care other than a pain pills. No Cray or exam. The Dr. Ask me a few questions and walked out, than the nurse or aid asked me did I have someone to pick know me up I stated that it nothing was done for me the young lady asked me to get in the wheelchair she rolled me down the hall .
I was than put into a storage room where the extra while waiting to speak to the charge nurse.
I felt very disrespected I started to crying and finally rolled into the waiting room.

A VERY Disappointed patient give the ER zero star.
Cynthia anderson


"
- Cynthia


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