West Chester Hospital Ratings

7700 University Drive
West Chester, OH 45069
Phone: (513) 298-7701

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does West Chester Hospital save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at West Chester HospitalNational Average
Heart Attack12%12.6%
Stroke11.6%13.9%
Heart Failure9.9%11.8%
Pneumonia17.3%18.2%



Infectious Disease at West Chester Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
16
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
8



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 56m

Serious cases where patients are admitted wait 1 hour and 43 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



West Chester Hospital Stories



Aug 01, 2017, 11:34 PM
West Chester Hospital: "Staff are very rude. Leave sick people laying on floor in emergency room waiting area in obvious distress. Parked in waiting room four hours to be seen and holding, won't let support person in back with me, ask for patient advocate number and get hospital security guards called on you, have to sit here and listen to patients practically dying in waiting room. This has to be the worst hospital in Cincinnati. " - D


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