West Anaheim Medical Center Ratings

3033 W Orange Avenue
Anaheim, CA 92804
Phone: (714) 827-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does West Anaheim Medical Center save lives? 16% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at West Anaheim Medical CenterNational Average
Heart Attack11.9%12.6%
Stroke12.2%13.9%
Heart Failure9.2%11.8%
Pneumonia15.3%18.2%



Infectious Disease at West Anaheim Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
3
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
4



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 42m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty
  • Rooms were often noisy at night




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



West Anaheim Medical Center Stories



Dec 09, 2022, 3:39 AM
West Anaheim Medical Center: "Horrible. Dirty. Brought my daughter in who is in pain after a car accident. We are 4 hours in and counting. Poorly staffed. Saw many people finally get up and leave. Same lame answers regardless who asks. People that were here when we arrived, gave up and left in frustration. Hippa violations left and right. Talking to patients in front of other patients describing course of treatment. Dr. In lobby dictating his notes. " - Lynn

Jul 18, 2022, 8:35 PM
West Anaheim Medical Center: "Its worst hospital I’ve ever visiting that there is no respecting at all tye patient and his family " - MIKE


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