Wellstar Kennestone Regional Medical Center Ratings

677 Church Street
Marietta, GA 30060
Phone: (770) 793-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Wellstar Kennestone Regional Medical Center save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Wellstar Kennestone Regional Medical CenterNational Average
Heart Attack11.5%12.6%
Stroke14.8%13.9%
Heart Failure10.3%11.8%
Pneumonia17.1%18.2%



Infectious Disease at Wellstar Kennestone Regional Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
31
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
12



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 50m

Serious cases where patients are admitted wait 8 hour and 6 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Wellstar Kennestone Regional Medical Center Stories



Mar 10, 2023, 1:15 AM
Wellstar Kennestone Hospital: "
I worked for WellStar Kennestone ED for 7 years and the current management staff is horrible. They have no clue about what goes on day to day. A handful of talented nurses are the only things keeping the whole ED afloat. Senior management should be ashamed of hiring talentless Directors to run the busiest ED in Georgia. The Executive Director of the ED, Jeff Schaffo and Director, Dan Cunningham should be fired immediately for their lack of leadership and lack of caring for their employees. SHAME, SHAME, SHAME for keeping them on staff! Do not recommend working there under their management, you'll regret it and you'll get NO SUPPORT only empty promises! DO BETTER WELLSTAR!"
- Daryl

Jan 14, 2023, 8:21 AM
Wellstar Kennestone Hospital: "Says 3.5 hour wait time. I've been here for over 8 so far! " - Brandon

Oct 05, 2022, 1:56 AM
Wellstar Kennestone Hospital: "Very understaffed emergency room hospital and very uncaring staff. Go somewhere else if you can. This should be your last choice don’t have any other. Good luck getting help there! " - Anonymous

Oct 05, 2022, 1:29 AM
Wellstar Kennestone Hospital: "Very understaffed emergency room hospital and very uncaring staff. Go somewhere else if you can. This should be your last choice don’t have any other. Good luck getting help there! " - Anonymous

Oct 03, 2022, 11:10 PM
Wellstar Kennestone Hospital: "I dropped my husband off over 5 hours ago with possible sepsis and dehydration. He’s still in the waiting room. " - Nancy

Jul 22, 2022, 2:25 PM
Wellstar Kennestone Hospital: "ER wait times are unreal. Stay away inless you have a true life threatening emergency!!" - Lynda

May 17, 2022, 8:11 AM
Wellstar Kennestone Hospital: "Worst service or should I say lack of service I’ve ever experienced! " - Angela

May 17, 2022, 8:09 AM
Wellstar Kennestone Hospital: "Worst service or should I say lack of service I’ve ever experienced! " - Angela

May 17, 2022, 8:09 AM
Wellstar Kennestone Hospital: "Worst service or should I say lack of service I’ve ever experienced! " - Angela

May 17, 2022, 8:09 AM
Wellstar Kennestone Hospital: "Worst service or should I say lack of service I’ve ever experienced! " - Angela


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