Wellspan York Hospital Ratings

1001 South George Street
York, PA 17403
Phone: (717) 851-4495

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Wellspan York Hospital save lives? 6% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Wellspan York HospitalNational Average
Heart Attack11.9%12.6%
Stroke13.9%13.9%
Heart Failure11.1%11.8%
Pneumonia16.2%18.2%



Infectious Disease at Wellspan York Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
27
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
7



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 9m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Wellspan York Hospital Stories



Mar 30, 2023, 5:04 PM
York Hospital: "Twice in the past 6 months I have had my elderly mom here at the emergency room. Both times waiting room for a minimum of 6 hours. She is in pain and distress. Hadn’t had any of her meds food or drink. She is 80 years old and that’s it not acceptable. " - Wendy

Mar 28, 2023, 12:38 AM
York Hospital: "This hospital is horrible and can not handle anywhere near the amount of people it sees I've been here 4 hours at least for several kidneystones no pain medication offered " - Adam

Feb 22, 2019, 11:33 PM
York Hospital: "I will never come to this hospital again, 7.5 hours and still waiting. Was triaged quickly then made to wait to hear any results, was told by staff, there are other hospitals in the area. WellSpan better get it together." - Nadean


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