Wellspan Good Samaritan Hospital Ratings

252 South 4th Street
Lebanon, PA 17042
Phone: (717) 270-7500

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Wellspan Good Samaritan Hospital save lives? 12% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Wellspan Good Samaritan HospitalNational Average
Heart Attack11.7%12.6%
Stroke12.6%13.9%
Heart Failure10.2%11.8%
Pneumonia15.9%18.2%



Infectious Disease at Wellspan Good Samaritan Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
6
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 36m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Wellspan Good Samaritan Hospital Stories



Jan 10, 2023, 4:03 AM
Good Samaritan Hospital: "My mother has been in the emergency holding room 2 days!" - Tammie


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