Wellmont Holston Valley Medical Center Ratings
130 West Ravine Road
Kingsport, TN 37662
Phone: (423) 224-4000
Kingsport, TN 37662
Phone: (423) 224-4000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Wellmont Holston Valley Medical Center save lives? 7% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Wellmont Holston Valley Medical Center | National Average | |
|---|---|---|
| Heart Attack | 13.2% | 12.6% |
| Stroke | 13.6% | 13.9% |
| Heart Failure | 14.5% | 11.8% |
| Pneumonia | 19.2% | 18.2% |
Infectious Disease at Wellmont Holston Valley Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 25 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 8 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 30mSerious cases where patients are admitted wait 12 hour and 22 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Wellmont Holston Valley Medical Center Stories
Aug 23, 2022, 5:45 PM
Wellmont Holston Valley Medical Center: "not a place I would recommend, a whole lot of waiting and they never keep you informed on the waiting time. Very long. I saw plenty of staff but a whole lot of standing around. " - sharon
Dec 17, 2020, 12:12 PM
Wellmont Holston Valley Medical Center: "My son was there 12 days for psychiatric crisis. Hospitals Dr. Shaw and team were exemplary. The took initiative to help when there seemed no progress could be made in another placement. Nursing staff was great. They were professional and caring in our extremely challenging situation. Merry Christmas and thank you." - Janet
