Waukesha Memorial Hospital Ratings

725 American Ave
Waukesha, WI 53188
Phone: (262) 928-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Waukesha Memorial Hospital save lives? 7% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Waukesha Memorial HospitalNational Average
Heart Attack12.7%12.6%
Stroke14.6%13.9%
Heart Failure13.8%11.8%
Pneumonia19.7%18.2%



Infectious Disease at Waukesha Memorial Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
12
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 39m

Serious cases where patients are admitted wait 1 hour and 21 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Waukesha Memorial Hospital Stories



Sep 06, 2023, 5:01 PM
Waukesha Memorial Hospital: "Dude I have been waiting for 5hours when there are lots of people sitting in the waiting room..I understand that people need help but so do I right now" - Richard

Mar 25, 2021, 5:13 PM
Waukesha Memorial Hospital: "Came in with heart attack symptoms and 3 1/2 hrs later still in waiting room " - M.

Jul 01, 2019, 8:24 PM
Waukesha Memorial Hospital: "worst staff . would never recommend." - bob


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