Waterbury Hospital Ratings

64 Robbins St
Waterbury, CT 06721
Phone: (203) 573-6000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Waterbury Hospital save lives? 12% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Waterbury HospitalNational Average
Heart Attack12.2%12.6%
Stroke14%13.9%
Heart Failure10.1%11.8%
Pneumonia14.2%18.2%



Infectious Disease at Waterbury Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
5



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 18m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Waterbury Hospital Stories



Apr 08, 2022, 7:33 PM
Waterbury Hospital: "Hate this hospital with a passion!!! At er earleir today my dads curled over disoriented, confused, weak, dizzy, slurred words kept asking where was couldnt wall and couldnt even keep his eyes open thats not my dad at all. Their calling people in who are there like its a social gathering. Then director of er or whatever she is going around asking people if they want water and gronala bars but patients couldn't have any thats gonna make everything all better. Really thought was gonna loose him in waiting room . If his dr wasn't affiliated with this crap hole he would of been at Danbury. Not so much Dr's its beginning people in there. Really really hope whats wrong with him didn't hit point of causing brain damage!! After one my Dr's told me not go waterbury when ectopic ruptured cuz I'd most likely die in waiting room has stuck with me almost seen happen to my dad tonight. Worst hospital if need help,but if trying get pain pills and have personal waitress it's great. Pretty amazing said good thing gpt hom there when did but nurses in er didnt seem think the same, leaving at better hope he pulls threw this. This er needs be shut down. Also have pictures of sterile containers left open that were used, meds taking off iv left on window sill that weren't finished.

"
- Crystle

Jul 05, 2017, 4:50 PM
Waterbury Hospital: "Dr stated I'm getting admitted since tripononin was .5 but admit team refuses to take me. In emergency room for hours and they ignore my pain. The nurse just smiles and states I haven't had time to talk to the doctor, we are busy. As my daughter see a the Dr sitting down talking and laughing with a coworker. Then since my family stated they wanted to fill out a satisfaction survey on pain the nurse told the doctor that they yelled at her. No one did, that was ridiculous. Shame on this place. " - Mr

Dec 16, 2014, 1:44 PM
Waterbury Hospital: "I waited in the waiting room with a broken ankle for 6 hours before I was seen by any staff. I was admitted having surgery a day and a half later.A week after the surgery I was back for treatment for a deep vein thrombosis (DVT). I have been plagued with celulitis and MRSA ever since my visit" - seth


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