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Waterbury Hospital Ratings

64 ROBBINS ST
Waterbury, CT 06721
Phone: (203) 573-6000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Waterbury Hospital save lives? 12% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack11%
Heart Failure12%
Pneumonia12%


Infectious Disease at Waterbury Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
56
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 1h 12m

Non-critical cases where patient is discharged have total visit time of 3 hour and 54 minutes

Serious cases where patients are admitted have 3 hour and 54 minutes to be admitted, then an additional 2 hour and 50 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE
Waterbury Hospital 4.45 out of 5 based on 21 ratings. 21 user reviews.


59% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients were often left in pain
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Waterbury Hospital Stories



Apr 08, 2022, 7:33 PM
Waterbury Hospital: "Hate this hospital with a passion!!! At er earleir today my dads curled over disoriented, confused, weak, dizzy, slurred words kept asking where was couldnt wall and couldnt even keep his eyes open thats not my dad at all. Their calling people in who are there like its a social gathering. Then director of er or whatever she is going around asking people if they want water and gronala bars but patients couldn't have any thats gonna make everything all better. Really thought was gonna loose him in waiting room . If his dr wasn't affiliated with this crap hole he would of been at Danbury. Not so much Dr's its beginning people in there. Really really hope whats wrong with him didn't hit point of causing brain damage!! After one my Dr's told me not go waterbury when ectopic ruptured cuz I'd most likely die in waiting room has stuck with me almost seen happen to my dad tonight. Worst hospital if need help,but if trying get pain pills and have personal waitress it's great. Pretty amazing said good thing gpt hom there when did but nurses in er didnt seem think the same, leaving at better hope he pulls threw this. This er needs be shut down. Also have pictures of sterile containers left open that were used, meds taking off iv left on window sill that weren't finished.

"
- Crystle

Jul 05, 2017, 4:50 PM
Waterbury Hospital: "Dr stated I'm getting admitted since tripononin was .5 but admit team refuses to take me. In emergency room for hours and they ignore my pain. The nurse just smiles and states I haven't had time to talk to the doctor, we are busy. As my daughter see a the Dr sitting down talking and laughing with a coworker. Then since my family stated they wanted to fill out a satisfaction survey on pain the nurse told the doctor that they yelled at her. No one did, that was ridiculous. Shame on this place. " - Mr

Dec 16, 2014, 1:44 PM
Waterbury Hospital: "I waited in the waiting room with a broken ankle for 6 hours before I was seen by any staff. I was admitted having surgery a day and a half later.A week after the surgery I was back for treatment for a deep vein thrombosis (DVT). I have been plagued with celulitis and MRSA ever since my visit" - seth


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