Villages Regional Hospital, The Ratings
1451 El Camino Real
The Villages, FL 32159
Phone: (352) 751-8000
The Villages, FL 32159
Phone: (352) 751-8000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Villages Regional Hospital, The save lives? 13% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Villages Regional Hospital, The | National Average | |
|---|---|---|
| Heart Attack | 15.2% | 12.6% |
| Stroke | 13.8% | 13.9% |
| Heart Failure | 13.7% | 11.8% |
| Pneumonia | 22.3% | 18.2% |
Infectious Disease at Villages Regional Hospital, The
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 15 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 3 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 3mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: BELOW AVERAGE
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Villages Regional Hospital, The Stories
Jun 17, 2023, 7:53 PM
Villages Regional Hospital, The: "I just had two heart procedures done at the VIllage hospital. I could not have ever received better care. From the time I walked through the door until I left I had excellent professional care. The thing I admired the most was the way the staff joked, laughed and smiled at each other. I could tell they were happy with their jobs. Doctor Jones did a very good job on both procedures. This experience changed my complete outlook on the Village hospital. I would differently give every one of the staff I was involved with a 10." - Roger
Jun 05, 2023, 7:30 PM
Villages Regional Hospital, The: "I just had two heart procedures done at the VIllage hospital. I could not have ever received better care. From the time I walked through the door until I left I had excellent professional care. The thing I admired the most was the way the staff joked, laughed and smiled at each other. I could tell they were happy with their jobs. Doctor Jones did a very good job on both procedures. This experience changed my complete outlook on the Village hospital. I would differently give every one of the staff I was involved with a 10." - Roger
Jun 04, 2023, 10:30 AM
Villages Regional Hospital, The: "I just had two heart procedures done at the VIllage hospital. I could not have ever received better care. From the time I walked through the door until I left I had excellent professional care. The thing I admired the most was the way the staff joked, laughed and smiled at each other. I could tell they were happy with their jobs. Doctor Jones did a very good job on both procedures. This experience changed my complete outlook on the Village hospital. I would differently give every one of the staff I was involved with a 10." - Roger
Dec 17, 2022, 5:27 PM
Villages Regional Hospital, The: "Went in for what I thought might be a kidney stone. ER nurses quickly rejected that based upon my symptoms. I told them I have metastatic prostate cancer in my back and spine, but they ignored that. After blood work and a urine test they told me I had a kidney infection. Gave me several shots, a Norco and sent me home with prescriptions for a muscle relaxer and an alleged pain pill. I had instructions to see my regular doc in 3 days. I then spent 48 hours of pure hell in unbelievable pain. When I saw my doctor, he was shocked they didn't do any scans or further tests. Within hours I was at Lake Med getting a Petscan and within an hour of the results, my doctor had talked with my oncologist and I was sent that day to radiation to get me ready for 3 weeks of radiation. They also prescribed a pain pill that had some strength to it. When that wasn't working very well over the weekend, they prescribed a stronger dosage the following Monday. From nurses to doctors to technicians, nobody could believe the ER misdiagnosed me and didn't do further tests. The oath says do no harm, The Villages ER put me through 2 of the worst days of my life with a poor diagnoses and sugar pills instead of pain medicine. Several nurses I talked with said they won't go there if they have an emergency. I think they are right." - Len
Nov 01, 2022, 6:49 PM
Villages Regional Hospital, The: "how does the hospital compare to other hospital who's patients are elderly? average patient's age compared to other hospitals? is this reflected in the rating?" - jan
Aug 30, 2017, 3:26 PM
Villages Regional Hospital, The: "Horrible experience! My husband would be dead had I not been there. Had multiple bee stings and he is deathly allergic to bees which I told them. They still had not given him epi pen when he had been in ER for an hour! I had to fight for epi pen injection! He was going into shock.beware, there are no doctors in their ER! Head nurses are all you get. We were in ER from 3:30ish to 11:30 ish (8 hours) before he was admitted. I requested to see a doctor on the 4:00 timeframe. The doctor never came to the ER! Horrible! His care was terrible. I wouldn't take my dog to this hospital!" - Betty
May 06, 2015, 11:49 PM
Villages Regional Hospital, The: "Be careful going to the Villages Hospital.4 hour wait I'm the emergency room
some of the staff are very rude incondiderzte.
they have a lot if bad reviews.
They are busy patting themselves o. The back" - Former


