Victor Valley Global Medical Center Ratings

15248 11th St
Victorville, CA 92392
Phone: (760) 245-8691

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Victor Valley Global Medical Center save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Victor Valley Global Medical CenterNational Average
Heart Failure12%11.8%
Pneumonia18.6%18.2%



Infectious Disease at Victor Valley Global Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
2
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 10m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Victor Valley Global Medical Center Stories



Sep 11, 2015, 10:44 AM
Victor Valley Community Hospital: "The nurses and staff at this hospital feel that it's perfectly ok to refuse medical services to people based on their personal religious beliefs. I am shocked that a business like a hospital would allow this to happen. I will never go near this hospital again, knowing that I could be refused care and sent home in a critical situation because nurses, who refuse doctor's orders, are allowed to refuse treatment based on their personal beliefs. This is not how hospitals should be run. " - Heather


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