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Victor Valley Community Hospital Ratings

15248 11TH ST
Victorville, CA 92392
Phone: (760) 245-8691

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Victor Valley Community Hospital save lives? 13% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Failure13%

Infectious Disease at Victor Valley Community Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 40m

Non-critical cases where patient is discharged have total visit time of 3 hour and 56 minutes

Serious cases where patients are admitted have 5 hour and 59 minutes to be admitted, then an additional 3 hour and 35 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE
Victor Valley Community Hospital 4.2 out of 5 based on 35 ratings. 35 user reviews.

53% of patients rate the hospital excellent

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients were often left in pain
  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Victor Valley Community Hospital Stories

Sep 11, 2015, 10:44 AM
Victor Valley Community Hospital: "The nurses and staff at this hospital feel that it's perfectly ok to refuse medical services to people based on their personal religious beliefs. I am shocked that a business like a hospital would allow this to happen. I will never go near this hospital again, knowing that I could be refused care and sent home in a critical situation because nurses, who refuse doctor's orders, are allowed to refuse treatment based on their personal beliefs. This is not how hospitals should be run. " - Heather

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