Verde Valley Medical Center Ratings

269 South Candy Lane
Cottonwood, AZ 86326
Phone: (928) 773-2357

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Verde Valley Medical Center save lives? 0% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Verde Valley Medical CenterNational Average
Heart Attack11.7%12.6%
Stroke13.6%13.9%
Heart Failure11.1%11.8%
Pneumonia20.3%18.2%



Infectious Disease at Verde Valley Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
5
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 15m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Verde Valley Medical Center Stories



Aug 01, 2023, 12:10 AM
Verde Valley Medical Center: "The ER at VVMC has got to be one of the slowest. Took my wife there today(7-31-23) at 3:30 for an incision that was leaking fluid. 41/2 hours later we were still waiting in the waiting room, yet the 5-6 other people without life threatening symptoms that came in AFTER us were taken to a room. This is an ongoing problem as they have 1 doctor on duty at any given time. A few years ago I observed the one on duty playing video games on the desktop computer and we were waiting to be discharged after several hours in the ER. Someone needs to take charge and get a couple maybe 3 doctors for the ER in the only hospital in the Verde Valley. Also tonight an older lady in a wheelchair was never seen. She ended up leaving but was brought back by the Police as she got off property and slumped over on her motorized wheelchair and someone called 911. She was there before us and was there as we left. She was in a lot of pain it seemed. Hopefully someone will start looking into the situation at this ER. They need help.....BADLY" - Paul

Jul 19, 2020, 11:58 PM
Verde Valley Medical Center: "this is insane, my daughter is in so much pain, pretty sure she fractured her knee cap and still waiting been here for over 2 hours, while she is crying " - Ashley


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