Vanderbilt University Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Vanderbilt University Medical Center save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Vanderbilt University Medical Center	National Average
Heart Attack	12%	12.6%
Stroke	15.8%	13.9%
Heart Failure	9.5%	11.8%
Pneumonia	14.8%	18.2%

Infectious Disease at Vanderbilt University Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	48
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	45

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 46m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Vanderbilt University Medical Center Stories

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Feb 18, 2026, 8:48 PM
Vanderbilt University Medical Center: "I’m so tired of my adult daughter being placed in the hallway for 6-12 hours when she is in the ED. She is in great pain but even when given the pain meds she cannot get a lot of relief as she cannot rest with the bright lights, loud people, machine, and doors. The nurses and docs are great, but this is really no way to treat patients. It’s worse then the old group wards that they got rid of years ago. " - Tassie

Apr 26, 2024, 8:17 PM
Vanderbilt University Hospital: "Been in er waiting room 4 15 mins came in 3pm seem like it is a long time to see Dr." - Patricia

Apr 26, 2024, 8:17 PM
Vanderbilt University Hospital: "Been in er waiting room 4 15 mins came in 3pm seem like it is a long time to see Dr." - Patricia

Dec 11, 2023, 10:40 PM
Vanderbilt University Hospital: "I been here for 9 hours…still waiting " - Maria

Oct 10, 2023, 9:20 AM
Vanderbilt University Hospital: "Vanderbilt ER wait times on average are 6-12 hrs. And have been as much as 24 hrs. This is from countless experiences with this hospital." - Byron

Jul 11, 2023, 10:30 AM
Vanderbilt University Hospital: "It seemed ridiculous to wait 5 hours to be seen, it's crazy " - James

Jun 18, 2023, 5:19 PM
Vanderbilt University Hospital: "Excellent Stats as far as Vanderbilt is concerned, the time for Vanderbilt I am experiencing now! KUDOS!!!!!!" - Byron

Dec 23, 2022, 1:15 PM
Vanderbilt University Hospital: "Vanderbilt Children's Hospital ER experience is a nightmare. The system is broken and this unit is a perfect example of it. My son was eventually determined to need emergency surgery after sitting in this ER for 4 hours after doing the same (4 additional hours) in an ER closer to our home. After this 8 hour time frame he was eventually taken to a room and placed on a stretcher with no pillow, no blanket, etc. for another 8 hours until we finally got him back to surgery. OR experience was great." - Lee

Nov 09, 2022, 9:11 PM
Vanderbilt University Hospital: "I took my husband to ER 11/8/22 at 5:00pm. Was triaged and put in a small room with 6 other sick people. I was told to stay outside no visitors with PT. We came from Lebanon. My husband is 16 years into a kidney transplant, so his doctor is here and we love him. The ER has went down so much. He was sick with diarrhea and vomiting for 2 days. He also has diabetes. He came for help and got a chair in that small room, with 25 bottles of water and 4 cups of ice. Wow a dog is treated better. He was a sick man with health issues we watch close and they didn’t care. They gave him 2 IV bags at 3pm was told go home you may have more diarrhea take Imodium. Which we did and blood sugar bottomed out again. If you cannot treat PT maybe you should consider building a ER off site to help accommodate all your emergencies. 8 plus hours and you will charge insurance/ us for that chair out the ass which is wrong. They have a txt message they send visitors that come with PT is a joke to. Only thing I got was the doctors names assigned to him. " - Tammy

Jul 06, 2022, 7:20 PM
Vanderbilt University Hospital: "I was in the ED ON 7.5.2022.I was there for 3 hours and finally left because for 2 hours I sat in the waiting room with a temp of 102.8 before they came and gave me Tylenol. Then I was told when asking what was the wait time that "Some people have been waiting 9 hours. I left went to Ascension Saint Thomas and was positive for Covid. Never to go there again. There is no organization at all" - Marisia

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