Vanderbilt University Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Vanderbilt University Hospital save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	14%
Heart Failure	14%
Pneumonia	13%

Infectious Disease at Vanderbilt University Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	144
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	36

Emergency Room Wait Time Ratings

Time until initial exam: 0h 52m

Non-critical cases where patient is discharged have total visit time of 4 hour and 14 minutes

Serious cases where patients are admitted have 5 hour and 4 minutes to be admitted, then an additional 2 hour and 26 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

74% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Vanderbilt University Hospital Stories

Share your experience

Dec 11, 2023, 10:40 PM
Vanderbilt University Hospital: "I been here for 9 hours…still waiting " - Maria

Oct 10, 2023, 9:20 AM
Vanderbilt University Hospital: "Vanderbilt ER wait times on average are 6-12 hrs. And have been as much as 24 hrs. This is from countless experiences with this hospital." - Byron

Jul 11, 2023, 10:30 AM
Vanderbilt University Hospital: "It seemed ridiculous to wait 5 hours to be seen, it's crazy " - James

Jun 18, 2023, 5:19 PM
Vanderbilt University Hospital: "Excellent Stats as far as Vanderbilt is concerned, the time for Vanderbilt I am experiencing now! KUDOS!!!!!!" - Byron

Dec 23, 2022, 1:15 PM
Vanderbilt University Hospital: "Vanderbilt Children's Hospital ER experience is a nightmare. The system is broken and this unit is a perfect example of it. My son was eventually determined to need emergency surgery after sitting in this ER for 4 hours after doing the same (4 additional hours) in an ER closer to our home. After this 8 hour time frame he was eventually taken to a room and placed on a stretcher with no pillow, no blanket, etc. for another 8 hours until we finally got him back to surgery. OR experience was great." - Lee

Nov 09, 2022, 9:11 PM
Vanderbilt University Hospital: "I took my husband to ER 11/8/22 at 5:00pm. Was triaged and put in a small room with 6 other sick people. I was told to stay outside no visitors with PT. We came from Lebanon. My husband is 16 years into a kidney transplant, so his doctor is here and we love him. The ER has went down so much. He was sick with diarrhea and vomiting for 2 days. He also has diabetes. He came for help and got a chair in that small room, with 25 bottles of water and 4 cups of ice. Wow a dog is treated better. He was a sick man with health issues we watch close and they didn’t care. They gave him 2 IV bags at 3pm was told go home you may have more diarrhea take Imodium. Which we did and blood sugar bottomed out again. If you cannot treat PT maybe you should consider building a ER off site to help accommodate all your emergencies. 8 plus hours and you will charge insurance/ us for that chair out the ass which is wrong. They have a txt message they send visitors that come with PT is a joke to. Only thing I got was the doctors names assigned to him. " - Tammy

Jul 06, 2022, 7:20 PM
Vanderbilt University Hospital: "I was in the ED ON 7.5.2022.I was there for 3 hours and finally left because for 2 hours I sat in the waiting room with a temp of 102.8 before they came and gave me Tylenol. Then I was told when asking what was the wait time that "Some people have been waiting 9 hours. I left went to Ascension Saint Thomas and was positive for Covid. Never to go there again. There is no organization at all" - Marisia

Jun 21, 2022, 9:46 PM
Vanderbilt University Hospital: "Vanderbilt ER, drove down from Kentucky, and got to the ER at a little before 1130 am, within 10 minutes we’re called back and triaged, was told to sit in the phlebotomist chair and wait for them to get there so we can start with blood and get a room , waited 34 minutes and no show, was asked to wait in the waiting room and would be called back when they returned, has been 2 hours and have seen many get called but no phlebotomist as of yet !!! Waiting room is now filling up and it’s 1500 hrs. And still waiting…. Todays date 6/20/22 I would rather be told that they are or were busy and it would be a while rather than being told “it will only be a few minutes “ and you will go right into a room because we think you will be admitted ….. the wait continues… will be back with more !!" - Mike

Jun 20, 2022, 2:52 PM
Vanderbilt University Hospital: "Vanderbilt ER, drove down from Kentucky, and got to the ER at a little before 1130 am, within 10 minutes we’re called back and triaged, was told to sit in the phlebotomist chair and wait for them to get there so we can start with blood and get a room , waited 34 minutes and no show, was asked to wait in the waiting room and would be called back when they returned, has been 2 hours and have seen many get called but no phlebotomist as of yet !!! Waiting room is now filling up and it’s 1500 hrs. And still waiting…. Todays date 6/20/22 I would rather be told that they are or were busy and it would be a while rather than being told “it will only be a few minutes “ and you will go right into a room because we think you will be admitted ….. the wait continues… will be back with more !!" - Mike

Mar 27, 2022, 7:04 PM
Vanderbilt University Hospital: "Terrible treatment to their nurses! Will throw under the bus quick fast and in a hurry! " - Annette

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