Valley Presbyterian Hospital Ratings

15107 Vanowen St
Van Nuys, CA 91406
Phone: (818) 782-6600

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Valley Presbyterian Hospital save lives? 15% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Valley Presbyterian Hospital	National Average
Heart Attack	13.1%	12.6%
Stroke	13.4%	13.9%
Heart Failure	8.7%	11.8%
Pneumonia	13.8%	18.2%

Infectious Disease at Valley Presbyterian Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	2
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	1

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 56m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Rooms and facilities are usually clean

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Nurses often fail to communicate
Doctors often fail to communicate with patients
Patients often don't receive help when they request it

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Valley Presbyterian Hospital Stories

Dec 02, 2016, 11:11 PM
Valley Presbyterian Hospital: "The two times I have been here have been horrible. Waiting time over 4 hours. Everytime I asks whats going on they say that they are just waiting for a bed to clear, and yet people who came hours after get passed before. " - Maria

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