Valley Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Valley Hospital save lives? 14% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	14%
Heart Failure	9%
Pneumonia	11%

Infectious Disease at Valley Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	208
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	4

Emergency Room Wait Time Ratings

Time until initial exam: 0h 20m

Non-critical cases where patient is discharged have total visit time of 2 hour and 20 minutes

Serious cases where patients are admitted have 3 hour and 6 minutes to be admitted, then an additional 1 hour and 20 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

77% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Valley Hospital Stories

Share your experience

Aug 12, 2016, 6:29 PM
Valley Hospital: "I had a bad fall this resulted in substantial lesions on my nose and chin. I went to Valley emergency room and was seen within a few minutes. The emergency room doctor and the nurse who admitted me were very courteous and Caring and responsive. The wounds were sutured with skill and I am pleased with the results. I had previously had two shoulder replacement surgeries at Valley and my stay at Valley was a very positive experience. I would strongly recommend Valley or emergency room services for general surgery any time." - Jack

Jan 13, 2015, 11:01 PM
Valley Hospital: "I wanted to give 1/2 a star but.... My dad has been admitted 2x for similar signs and symptoms (never hospitalized before) since 7/2014, and discharged 2x WITHOUT a diagnosis. He was put on PO steroids after discharge both times and no one has continued out patient diagnostics despite a lack of diagnosis. Additionally, no one has appreciated this may be beyond their scope, and no referrals or recommendations to other professionals has been made.
While in Valley, the nursing was terrible. Magnet, much? Being present for 3 shift changes (different days), I never saw an assessment. His IV remained in place (in his AC with continuous infusion) for 5 days, despite asking for a new site--my dad is a 60y/o mobile man. The response to this request was "we'll have to see if a house MD is around." I'm sorry, I thought nurses changed IVs? I have never worked in a hospital where NO RN WOULD EVEN TRY TO FIND A NEW IV SITE! FOR 5 DAYS!
Not to mention, he's a type 1 diabetic on an insulin pump, managing it himself while in the hospital. He was being followed by an endocrinologist. After a whole day of blood sugars between 250 and 400 (thank you steroids), and a suggestion to the RN to call the MD, no one was called. The MD "will see him in the morning." ?!?!

Again, the math: 2 Admissions, 2 Discharges, 0 Diagnosis, 0 Referrals/ 0 Recommendations.

Dear Valley Hospital,

Please take your 4 star ratings and Magnet status, and throw them in the garbage. You are disgusting." - Christina

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