Valley Health War Memorial Hospital Ratings

1 Healthy Way
Berkeley Springs, WV 25411
Phone: (304) 258-1234

Hospital Type: Critical Access Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Valley Health War Memorial Hospital save lives? 15% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Valley Health War Memorial HospitalNational Average
Pneumonia15.8%18.2%



Infectious Disease at Valley Health War Memorial Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 1h 48m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Rooms were often quiet at night

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Valley Health War Memorial Hospital Stories



Jan 18, 2026, 10:11 AM
Martinsburg Va Medical Center: "I absolutely love the Martinsburg WV VA.. they have taken very good care of me.. doctors, nurses and rest of staff .. top notch" - Dale

May 24, 2025, 6:46 PM
: "I went there with Chest pain and shortness of breath. Waited 4 hour and left. I had an hour and a half drive home and was already exhausted two days later really need to go back to the er but hate thinking about that wait." - Lisa

Mar 05, 2025, 11:05 PM
Cabell Huntington Hospital: "Brought my dad to the ER today with CHEST PAIN. Arrival time was 1557. It is now 2302 and we are still sitting in the waiting room. I’m just glad he’s still alive! There is also and 86 year old man that has been waiting the same amount of time as my dad. Your website is a lie because it states the wait time is three and a half hours. We have always came to Cabell for emergencies and care. Today has been extremely ridiculous!! " - Ashley

Mar 05, 2025, 11:05 PM
Cabell Huntington Hospital: "Brought my dad to the ER today with CHEST PAIN. Arrival time was 1557. It is now 2302 and we are still sitting in the waiting room. I’m just glad he’s still alive! There is also and 86 year old man that has been waiting the same amount of time as my dad. Your website is a lie because it states the wait time is three and a half hours. We have always came to Cabell for emergencies and care. Today has been extremely ridiculous!! " - Ashley

Jan 30, 2025, 8:27 PM
Reynolds Memorial Hospital: "
I came in today . I had a rash."
- Kyllie


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