Va Sierra Nevada Healthcare System Ratings

975 Kirman Avenue
Reno, NV 89502
Phone: (775) 328-1263

Hospital Type: Acute Care - Veterans Administration
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Va Sierra Nevada Healthcare System save lives? 15% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Va Sierra Nevada Healthcare SystemNational Average
Heart Attack11.4%12.6%
Heart Failure9.4%11.8%
Pneumonia16.3%18.2%



Infectious Disease at Va Sierra Nevada Healthcare System

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
Not Available
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
Not Available



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 0h 0m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Va Sierra Nevada Healthcare System Stories



Jan 25, 2025, 9:07 AM
Henderson Hospital: "Very good care, very nice people. " - Michael

Sep 30, 2024, 2:16 AM
Summerlin Hospital Medical Center: "This is the worst ER in Las Vegas. Received terrible care. Have been waiting for 4 hours. " - Michael

Jan 03, 2024, 6:20 PM
: "Waiting over 4 hrs now Southern Hills Hospital. My mom has stage 4 cancer and is literally screaming in pain and needs a blood transfusion STAT still not urgent enough to be urgent t. Unfortunately Las Vegas has one of the worst healthcare systems in the country including their schools! If you plan on moving to or live in Las Vegas RUN DON’T WALK away from this state if you value your life." - Tina

Dec 14, 2023, 9:05 PM
Mesa View Regional Hospital: "Slipped and injured my ankle on December 11, finally got an x-ray after getting run all over town on December 12 around 1 o’clock, gotten no results as they told me the doctor that read the x-rays had gone home for the day, so called back December 13 and then a very rude way told me not to bother them they would call me with the results, finally today at 6 o’clock still had heard nothing, so called they have no idea what I was talking about, there is something seriously wrong with this hospital, I have never heard so many people with negative ratings about this place. Now we know why they are absolutely terrible. I mean one star terrible, rude, ignorant know, and have no idea what they’re doing very sad for the people of Mesquite, if, by chance you’re still alive, make it to Saint George his place is no help" - John

Dec 14, 2023, 9:05 PM
Mesa View Regional Hospital: "Slipped and injured my ankle on December 11, finally got an x-ray after getting run all over town on December 12 around 1 o’clock, gotten no results as they told me the doctor that read the x-rays had gone home for the day, so called back December 13 and then a very rude way told me not to bother them they would call me with the results, finally today at 6 o’clock still had heard nothing, so called they have no idea what I was talking about, there is something seriously wrong with this hospital, I have never heard so many people with negative ratings about this place. Now we know why they are absolutely terrible. I mean one star terrible, rude, ignorant know, and have no idea what they’re doing very sad for the people of Mesquite, if, by chance you’re still alive, make it to Saint George his place is no help" - John


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