Utah Valley Regional Medical Center Ratings
1034 NORTH 500 WEST
Provo, UT 84604
Phone: (801) 373-7850
Provo, UT 84604
Phone: (801) 373-7850
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Utah Valley Regional Medical Center save lives? 12% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 15% |
| Heart Failure | 15% |
| Pneumonia | 14% |
Infectious Disease at Utah Valley Regional Medical Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 36 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 21mNon-critical cases where patient is discharged have total visit time of 2 hour and 20 minutes
Serious cases where patients are admitted have 2 hour and 21 minutes to be admitted, then an additional 1 hour and 47 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Utah Valley Regional Medical Center
4.7
out of 5
based on 38 ratings.
38 user reviews.
74% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Pain was usually controlled for patients
- Rooms and facilities are usually clean
Negative Patient Ratings
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Utah Valley Regional Medical Center Stories
May 01, 2022, 3:10 PM
Utah Valley Regional Medical Center: "Our provider sent my wife to Utah Valley regional(which is a 2 hour drive) with a 12mm kidney stone that was halfway down the ureter. They were told that my wife was coming. We arrived at the emergency room and saw the on call ER physician who was very nice and had good bedside manner after about an hour wait. After 2 hours, the doctor came in and told us there was no urologist available for call. What kind of hospital the size of UVRMC doesn't have a urologist on call. What a joke. After 3 and a 1/2 hours at the ER, We were sent home with enough painkillers to get us through 4 days before a urologist at a different hospital is willing to see my wife. We accomplished absolutely nothing going to UVRMC. No doubt they'll send the though. My guess is there is something political going on between the hospital and the Urologists. What a shame that it is the patients who suffer. Next time I'm driving right on by UVRMC" - Brooks
May 26, 2021, 1:32 AM
Utah Valley Regional Medical Center: "This hospital sucks. Higher rates of mortality. Triage doesn’t know what they are doing. They need to legit pull their accreditation! If the CEO is reading this you should do better!" - You
