Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Ut Southwestern University Hospital Ratings

Dallas, TX 75390
Phone: (214) 879-3758

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Ut Southwestern University Hospital save lives? 12% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure9%

Infectious Disease at Ut Southwestern University Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 1h 0m

Non-critical cases where patient is discharged have total visit time of 3 hour and 59 minutes

Serious cases where patients are admitted have 4 hour and 6 minutes to be admitted, then an additional 2 hour and 0 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Ut Southwestern University Hospital 4.6 out of 5 based on 38 ratings. 38 user reviews.

74% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Ut Southwestern University Hospital Stories

Jul 14, 2023, 10:59 PM
Ut Southwestern University Hospital: "These people don't care, been over 4 hours of suffering, not seen 1x, COMPLETELY AWFUL.
Save yourself and go anywhere else. Abigail if the woman overseeing this ER and she doesn't care . This place is a hell hole to suffer and get worse. You've been warned. "
- Dora

Mar 14, 2023, 1:34 AM
Ut Southwestern University Hospital: "been waiting for 6 hours
i’ll be here the entire night. i have a seizure disorder and it has gone completely unnoticed "
- Jennifer

Feb 10, 2023, 5:12 PM
Ut Southwestern University Hospital: "Worst ER experience. I've been in ERs all over the country; UTSW is the worst. My wife arrived seriously ill; 6+ hours to be seem. UTSW is a superb care facility. For such a great hospital to have such a bad ER is nothing short of disgraceful. " - James

Feb 07, 2023, 3:16 AM
Ut Southwestern University Hospital: "Been here 5 hours and 15 minutes and haven't seen anyone, sister in law serious abdominal pain. " - Bill

Jun 16, 2022, 4:38 AM
Ut Southwestern University Hospital: "8 hours and counting waiting to have my lip sutured…" - Christine

Aug 03, 2021, 12:59 AM
Ut Southwestern University Hospital: "No sense of urgency and clearly no one in charge. Completely unprofessional. Excuses like we don’t have any clean rooms, when half of the staff on a slow night are sitting on their butts playing with their phones. " - Chris

Jan 08, 2021, 7:35 PM
Ut Southwestern University Hospital: "7 hours from checkin at 11:30 am until inside a room 18:30 on 1/8/21" - Ian

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