Ut Southwestern University Hospital - William P. Clements Jr. Ratings

6201 Harry Hines Blvd
Dallas, TX 75390
Phone: (214) 633-5555

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Ut Southwestern University Hospital - William P. Clements Jr. save lives? 24% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Ut Southwestern University Hospital - William P. Clements Jr.	National Average
Heart Attack	11.7%	12.6%
Stroke	12.7%	13.9%
Heart Failure	8.1%	11.8%
Pneumonia	12.9%	18.2%

Infectious Disease at Ut Southwestern University Hospital - William P. Clements Jr.

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	40
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	15

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 6h 12m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Rooms were often quiet at night

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Ut Southwestern University Hospital - William P. Clements Jr. Stories

Jul 14, 2023, 10:59 PM
Ut Southwestern University Hospital: "These people don't care, been over 4 hours of suffering, not seen 1x, COMPLETELY AWFUL.
Save yourself and go anywhere else. Abigail if the woman overseeing this ER and she doesn't care . This place is a hell hole to suffer and get worse. You've been warned. " - Dora

Mar 14, 2023, 1:34 AM
Ut Southwestern University Hospital: "been waiting for 6 hours
i’ll be here the entire night. i have a seizure disorder and it has gone completely unnoticed " - Jennifer

Feb 10, 2023, 5:12 PM
Ut Southwestern University Hospital: "Worst ER experience. I've been in ERs all over the country; UTSW is the worst. My wife arrived seriously ill; 6+ hours to be seem. UTSW is a superb care facility. For such a great hospital to have such a bad ER is nothing short of disgraceful. " - James

Feb 07, 2023, 3:16 AM
Ut Southwestern University Hospital: "Been here 5 hours and 15 minutes and haven't seen anyone, sister in law serious abdominal pain. " - Bill

Jun 16, 2022, 4:38 AM
Ut Southwestern University Hospital: "8 hours and counting waiting to have my lip sutured…" - Christine

Aug 03, 2021, 12:59 AM
Ut Southwestern University Hospital: "No sense of urgency and clearly no one in charge. Completely unprofessional. Excuses like we don’t have any clean rooms, when half of the staff on a slow night are sitting on their butts playing with their phones. " - Chris

Jan 08, 2021, 7:35 PM
Ut Southwestern University Hospital: "7 hours from checkin at 11:30 am until inside a room 18:30 on 1/8/21" - Ian

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