Usc Verdugo Hills Hospital Ratings

1812 Verdugo Blvd
Glendale, CA 91208
Phone: (818) 790-7100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Usc Verdugo Hills Hospital save lives? 14% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Usc Verdugo Hills HospitalNational Average
Heart Attack11.7%12.6%
Stroke12.8%13.9%
Heart Failure9.7%11.8%
Pneumonia15.3%18.2%



Infectious Disease at Usc Verdugo Hills Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
11
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 48m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Rooms were often noisy at night




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Usc Verdugo Hills Hospital Stories



Jun 24, 2022, 9:04 AM
Verdugo Hills Hospital: "This ER is terrible and those stats are wrong. I was in there over 4.5 hours for a "non-serious" condition. They don't care about whether their patients are comfortable while waiting to be seen and still don't care once they are. They'll bring you into a room and not tell you why you're there and then leave you there for another hour before you ask someone why you were left in there and are finally seen by the girl you watched sit around joking with her cohorts while people sobbed in the waiting room. An elderly woman couldn't even Open her eyes She was so uncomfortable in the waiting room. On top of that a man's ankle leaked blood onto the floor And their method of cleaning it up for the first 20 minutes was to just throw a towel over it. " - Amanda


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