Upmc Williamsport Ratings
700 High Street
Williamsport, PA 17701
Phone: (570) 321-1000
Williamsport, PA 17701
Phone: (570) 321-1000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Upmc Williamsport save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Upmc Williamsport | National Average | |
|---|---|---|
| Heart Attack | 13.7% | 12.6% |
| Stroke | 11% | 13.9% |
| Heart Failure | 10.7% | 11.8% |
| Pneumonia | 20.5% | 18.2% |
Infectious Disease at Upmc Williamsport
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 20 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 5 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 40mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Upmc Williamsport Stories
Jan 27, 2026, 1:50 AM
Thomas Jefferson University Hospital: "I have been waiting almost 13 hours in the ER at Jefferson Torresdale" - A
Jan 27, 2026, 1:09 AM
Thomas Jefferson University Hospital: "I have been waiting almost 13 hours in the ER at Jefferson Torresdale" - A
Dec 31, 2025, 8:02 AM
Thomas Jefferson University Hospital: "I have been waiting in the ER for 7 hours" - Jeff
Dec 03, 2025, 10:04 PM
Lehigh Valley Hospital - Dickson City: "Was very impressive when I was there for an emergency in Jan. 2023.
Recently took my son there on 3 Dec. 2025, for pains he was having.
Place has really deteriorated. The best way I can put it is that
it's been "Scrantonianized". Noticeably lacking in efficiency and
professionalism. Doctor on duty was like a surly clerk at a 7/11.
Would not recommend." - Jeffrey
Dec 03, 2025, 9:22 AM
St Lukes Quakertown Hospital: "Visited Nov 26, 2025 – Worst urgent care experience ever. Waited 3 hours total. Sick patients mixed with drug testing and workers’ comp—no triage, high infection risk. Check-in was a mess despite online forms; only one receptionist working while the other was told not to help. Leadership is unresponsive—Office Manager Alexis refused to share contact info for feedback. Nurse Tessa tried to help but was stopped by admin staff Santina prioritizing control over care. Long waits, poor leadership, zero accountability. Patients should come first, but they don’t here." - D
