Upmc St Margaret Ratings

815 Freeport Road
Pittsburgh, PA 15215
Phone: (412) 784-4000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Upmc St Margaret save lives? 6% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Upmc St MargaretNational Average
Stroke14%13.9%
Heart Failure11.2%11.8%
Pneumonia16.1%18.2%



Infectious Disease at Upmc St Margaret

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
22
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
4



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 49m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Upmc St Margaret Stories



Nov 30, 2022, 8:52 PM
Upmc St Margaret: "Current wait time is incorrect, wife has been waiting 7 hours " - Justin

Jan 03, 2022, 2:54 PM
Upmc St Margaret: "Been sitting here for 5 hours " - Desmond

Oct 06, 2020, 3:08 PM
Upmc St Margaret: "As I write this, I am sitting in St Margarets ER. I have 3 chronic Kidney Diseases and am currently passing kidney stones. I am on high does pain and nausea meds and in horrific pain and vomiting constantly. I have been waiting in the waiting room for more than 2 hours. Triage said my status was urgent and I would be bumped ahead based on my vitals. However, almost everyone else has went back before me and I am still waiting here. I am now dry heaving so they gave me water so I would have something to puke up.... My Nephrologist who works here told me to come in and I have yet to be seen. " - Angel

Nov 29, 2019, 5:54 PM
Upmc St Margaret: "Poor experience " - Anonymous


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