Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Upmc Presbyterian Shadyside Ratings

Pittsburgh, PA 15213
Phone: (412) 647-8788

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Upmc Presbyterian Shadyside save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure11%

Infectious Disease at Upmc Presbyterian Shadyside

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 13m

Non-critical cases where patient is discharged have total visit time of 2 hour and 33 minutes

Serious cases where patients are admitted have 2 hour and 22 minutes to be admitted, then an additional 1 hour and 30 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Upmc Presbyterian Shadyside 4.5 out of 5 based on 30 ratings. 30 user reviews.

66% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Upmc Presbyterian Shadyside Stories

Aug 14, 2020, 1:43 PM
Upmc Presbyterian Shadyside: "Brought my son in at 1024 am on 8/14 having problems with blood and mucus in lungs after breaking 5 ribs in multiple places things we fine at first have been waiting over 2 hours for a ct scan when I asked a nurse for a drink or somewhere to get food they were like we will tell ur nurse never been to this hospital plus my son needs the bathroom and cannot find on this is our second bad Er experience this week" - Patricia

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