Upmc Mercy Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Upmc Mercy save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Upmc Mercy	National Average
Heart Attack	12.9%	12.6%
Stroke	14.6%	13.9%
Heart Failure	10.8%	11.8%
Pneumonia	15.8%	18.2%

Infectious Disease at Upmc Mercy

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	37
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	15

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 21m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Upmc Mercy Stories

Share your experience

Oct 15, 2022, 3:10 PM
Upmc Mercy: "I am waiting in mercy er over 3 hours and fear I’ll be here another 3. I have a knee injury and came to mercy thinking it is orthopedic focus. I wish that personal would advise of extraordinary wait time when I arrived. After a very very long 3 1/2 hours in waiting room I want to leave but after putting in so much time I am torn. The hospital should alert patients to such extended wait time upon arrival so a decision could be made upon entry. Mary beier. " - Mary

Oct 15, 2022, 12:16 PM
Upmc Mercy: "I am waiting in mercy er over 3 hours and fear I’ll be here another 3. I have a knee injury and came to mercy thinking it is orthopedic focus. I wish that personal would advise of extraordinary wait time when I arrived. After a very very long 3 1/2 hours in waiting room I want to leave but after putting in so much time I am torn. The hospital should alert patients to such extended wait time upon arrival so a decision could be made upon entry. Mary beier. " - Mary

May 12, 2015, 6:55 PM
Upmc Mercy: "Yesterday I took my son to the emergency room at UPMC Mercy. He presented with severe abdominal pain, vomiting, fever and nausea. Eight hours later he was diagnosed with ulcerative colitis. He was not admitted and no referral to a gastroenterologist was given. Only a prescription for Percocet was written. Today I took him to a gastroenterologist who was recommended by a friend. As per this doctor, the wrong tests were administered at UPMC Mercy. He sent us to the hospital with which he is affiliated. The correct tests were done and my son was admitted to that hospital." - sydney

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