Upmc Hanover Ratings
300 Highland Ave
Hanover, PA 17331
Phone: (717) 637-3711
Hanover, PA 17331
Phone: (717) 637-3711
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Upmc Hanover save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Upmc Hanover | National Average | |
|---|---|---|
| Heart Attack | 12.4% | 12.6% |
| Stroke | 14.7% | 13.9% |
| Heart Failure | 15.2% | 11.8% |
| Pneumonia | 14.9% | 18.2% |
Infectious Disease at Upmc Hanover
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 7 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 22mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Upmc Hanover Stories
Nov 07, 2021, 12:02 AM
Hanover Hospital: "The wait time to be seen that is shown is just a bit off. Been here since 8 pm. It is now about 0000(that is midnight). I work in the healthcare field and know how EDs work. This isn’t the way. C’mon UPMC. " - Judah
Nov 07, 2021, 12:02 AM
Hanover Hospital: "The wait time to be seen that is shown is just a bit off. Been here since 8 pm. It is now about 0000(that is midnight). I work in the healthcare field and know how EDs work. This isn’t the way. C’mon UPMC. " - Judah
Apr 11, 2020, 10:29 PM
Hanover Hospital: "My son is in this hospital tonight with pancreaitis. When I called from Savannah, GA to check on him, I commented on some low ratings/reviews for the hospital. My son said; this is a good hospital, the only problem I have experienced so far is that they are understaffed. He stated that the care he has been given was excellent. " - Pat
Apr 11, 2020, 10:29 PM
Hanover Hospital: "My son is in this hospital tonight with pancreaitis. When I called from Savannah, GA to check on him, I commented on some low ratings/reviews for the hospital. My son said; this is a good hospital, the only problem I have experienced so far is that they are understaffed. He stated that the care he has been given was excellent. " - Pat
May 20, 2015, 9:42 PM
Hanover Hospital: "Not sure where you got your 34 minute wait stat.
I went to Hanover ER last night - after 4 hours, I couldn't take it anymore and went to York Hospital. Found out I had a kidney stone. So the four hours I spent doubled over in pain waiting for some help were a total waste of time. Can't wait to share information with my insurance company." - Sara
