Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

University Of Michigan Health System Ratings

1500 E MEDICAL CENTER DRIVE, SPC 5474
Ann Arbor, MI 48109
Phone: (734) 764-1505

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does University Of Michigan Health System save lives? 15% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack13%
Heart Failure10%
Pneumonia10%


Infectious Disease at University Of Michigan Health System

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
384
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
40


Emergency Room Wait Time Ratings

Time until initial exam: 0h 29m

Non-critical cases where patient is discharged have total visit time of 3 hour and 52 minutes

Serious cases where patients are admitted have 3 hour and 10 minutes to be admitted, then an additional 3 hour and 4 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
University Of Michigan Health System 4.65 out of 5 based on 39 ratings. 39 user reviews.


75% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



University Of Michigan Health System Stories



Apr 01, 2024, 11:43 PM
University Of Michigan Health System: "I waited 12 hours… yellow with a stone stick in my common bike duck.., I had pancreatitis, jaundice and vomiting in excruciating pain. I was given no pain drugs u til
I was admitted and blood wasn’t drawn until my veins were collapsed and I had to have a port…. Yes. I was dying and no one cared.
Don’t go here."
- Sheila

Aug 05, 2022, 5:11 PM
University Of Michigan Health System: "Im curious a out wait times and your process. I waied with my mother for 6 hours before she saw a Dr. She’s 88 and otherwise healthy. But her General said to go to UofM Emergency. Now Im pretty smart to see your overly busy and prioritize on need. However, I think you need a black belt genius to fix your patient ingest time and process. Its horrible to one of the best hospitals in America behaving this way. Hopefully you can make future adjustments. No one expects you to have endless resources. But quality and humanity intersect at some point." - Dave

Jul 12, 2022, 7:04 PM
University Of Michigan Health System: "I've been waiting for six hours. I've been back to triage to get bloodwork done three times. I have had multiple sets of vitals done. I have yet to see a doctor or a room, despite having several sets of blood test results back already. When I asked the front desk they said they didn't know when I would see someone, as they go in order of severity of illness. I got sent here from an urgent care. If the ER disagreed and didn't think my symptoms were serious enough to be treated, they could have told me at 1pm when I got here. At this point, I'm about ready to say it wasn't as serious as the urgent care doctor said and go home to rest instead of sitting here." - Kiri

Nov 17, 2020, 2:54 PM
University Of Michigan Health System: "Waited for 1/12 hour past appointmment for colonoscopy bad medicine " - Not.

Nov 17, 2020, 2:53 PM
University Of Michigan Health System: "Waited for 1/12 hour past appointmment for colonoscopy bad medicine " - Not.


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