Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

University Medical Center Of El Paso Ratings

4815 ALAMEDA AVE
El Paso, TX 79905
Phone: (915) 521-7602

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does University Medical Center Of El Paso save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure12%
Pneumonia13%


Infectious Disease at University Medical Center Of El Paso

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
52
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 1h 47m

Non-critical cases where patient is discharged have total visit time of 5 hour and 53 minutes

Serious cases where patients are admitted have 5 hour and 35 minutes to be admitted, then an additional 2 hour and 35 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
University Medical Center Of El Paso 4.7 out of 5 based on 39 ratings. 39 user reviews.


77% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    University Medical Center Of El Paso Stories



    Jun 28, 2022, 12:59 AM
    University Medical Center: "Currently been here for 10 hours waiting to be seen " - Carla

    Jun 26, 2022, 1:04 PM
    Covenant Medical Center: "Wait time is horrible. My husband has urinary blockage and in a miserable state. Waiting well over one hour for medical treatment! Not happy with this establishment!" - Debra

    Jun 25, 2022, 4:50 PM
    Wadley Regional Medical Center: "Well we've been here for over 2 hrs, nurses sitting at the nurses station eating and surfing the internet. Meanwhile patients (my son) has been laying in the bed I. A cubby hole, crying in pain for a solid 2 hrs.. if he wasn't grown I would have said st Michael.... it's really pathetic.." - Kim

    Jun 16, 2022, 4:38 AM
    Ut Southwestern University Hospital: "8 hours and counting waiting to have my lip sutured…" - Christine

    Jun 11, 2022, 11:49 PM
    Jps Health Network: "8 hours and longer" - Benjamin


    Compare hospitals in El Paso County

    If you think you may have a medical emergency, call your doctor or 911 immediately. HospitalStats does not recommend or endorse any specific tests, physicians, hospitals, products, procedures, opinions, or other information that may be mentioned on the Site.