Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

University Medical Center Of El Paso Ratings

El Paso, TX 79905
Phone: (915) 521-7602

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does University Medical Center Of El Paso save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure12%

Infectious Disease at University Medical Center Of El Paso

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 1h 47m

Non-critical cases where patient is discharged have total visit time of 5 hour and 53 minutes

Serious cases where patients are admitted have 5 hour and 35 minutes to be admitted, then an additional 2 hour and 35 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
University Medical Center Of El Paso 4.7 out of 5 based on 39 ratings. 39 user reviews.

77% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews

    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate

    University Medical Center Of El Paso Stories

    Oct 17, 2023, 1:56 PM
    Cedar Park Regional Medical Center: "Cedar Park Regional Medical Center billed me incorrectly and refused to rebill it correctly to include my second insurance carrier. Me and my insurance company attempted working it out with them many times, but their billing department was unwilling to work with us. Then they sued me for the less than $2000 owed. It has been a nightmare of years dealing with them. I would recommend driving to the next hospital if you want to avoid a financial headache." - Elizabeth

    Sep 19, 2023, 8:30 PM
    Texas Regional Medical Center At Sunnyvale: "Wait time right now is between 6-8 hours. We have been here 2 hours so far and just got triaged. " - Karen

    Sep 08, 2023, 9:05 PM
    Covenant Medical Center: "Been here 5 hours with a possibility GI bleed. Others are waiting and in pain just as long or longer." - John

    Sep 02, 2023, 8:59 AM
    Christus Santa Rosa Hospital: "3hr and 7 minutes is not the current wait time here at 151 location. There are 2 patients next to me that have waited 8-9 hours to be seen in the back. They gave already been triaged." - Deborah

    Aug 28, 2023, 10:03 AM
    Medical Center Of Plano: "Do NOT believe this wait time." - Rochelle

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