University Hospital S U N Y Health Science Center Ratings
750 East Adams Street
Syracuse, NY 13210
Phone: (315) 473-4240
Syracuse, NY 13210
Phone: (315) 473-4240
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does University Hospital S U N Y Health Science Center save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at University Hospital S U N Y Health Science Center | National Average | |
|---|---|---|
| Heart Attack | 13.3% | 12.6% |
| Stroke | 14.4% | 13.9% |
| Heart Failure | 12.5% | 11.8% |
| Pneumonia | 15.8% | 18.2% |
Infectious Disease at University Hospital S U N Y Health Science Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 43 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 22 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 5h 8mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
University Hospital S U N Y Health Science Center Stories
Jan 14, 2023, 12:02 AM
University Hospital S U N Y Health Science Center: "Was told to go to the ER right away by urgent care for possible blood clot. Waited 10 hours, and was not the longest waiting patient. One person had been there since the night before and the triage nurse couldn't tell me with certainly that I would be seen within 18 hours. There were lots of rough walk ins in dire need but it was clear that the hospital is overwhelmed and understaffed. Staff is trying their best but it's no where near enough. " - Eldon
Oct 24, 2022, 3:42 PM
University Hospital S U N Y Health Science Center: "Bull shit ! In ED waiting 7 hours already !! " - Maggie
Aug 04, 2022, 10:19 AM
University Hospital S U N Y Health Science Center: "I've been in the waiting room for 3 hours with stomach pain and every bed is full but they keep taking ambulances..Unbelievable torture when ur sick. Thanks" - Greg
Apr 10, 2022, 6:23 PM
University Hospital S U N Y Health Science Center: "Chest pains and infection which probably spread to my heart considering I’ve been putting off my abscess for years now. Yet I sit here in waiting room for 4+ hours yet to have any antibiotics. Literally al I want. Terrible experience at upstate hospit Syracuse ny" - Ali
Apr 02, 2022, 11:10 AM
University Hospital S U N Y Health Science Center: "It’s going to take a lot longer than the 3 hours it states here. I’ve been here in the waiting room for 11 hours and there are a 6 other people that have been waiting longer than me. Be prepared to wait 12+ hours at Upstate. " - Still
Apr 02, 2022, 8:48 AM
University Hospital S U N Y Health Science Center: "It’s going to take a lot longer than the 3 hours it states here. I’ve been here in the waiting room for 11 hours and there are a 6 other people that have been waiting longer than me. Be prepared to wait 12+ hours at Upstate. " - Still
Apr 02, 2022, 6:12 AM
University Hospital S U N Y Health Science Center: "It’s going to take a lot longer than the 3 hours it states here. I’ve been here in the waiting room for 11 hours and there are a 6 other people that have been waiting longer than me. Be prepared to wait 12+ hours at Upstate. " - Still


