University Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does University Hospital save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	16%
Heart Failure	12%
Pneumonia	12%

Infectious Disease at University Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	112
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 1h 1m

Non-critical cases where patient is discharged have total visit time of 2 hour and 52 minutes

Serious cases where patients are admitted have 3 hour and 21 minutes to be admitted, then an additional 2 hour and 24 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

76% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

University Hospital Stories

Share your experience

Jun 24, 2022, 6:07 PM
University Hospital: "7 hour wait time in ER just to be examined. Front desk is dismissive. Staff walks around talking, out loud, about how understaffed it is and they are the only ones working today. Seems obvious that the entire facility just doesn't care. Not a good trait for an emergency room. Staff with bad attitudes, no middle management and very poor leadership. Incredibly bad environment. Incredibly bad experience. June 24, 2022" - Bert

Jun 21, 2022, 2:23 AM
University Hospital: "Assuming they’re short staffed because I’ve been here for 2 1/2 hours… and counting. Another girl here (that chose to leave about an hour go) said she’d been here since 9:30. " - Aubern

Apr 14, 2022, 9:20 PM
University Hospital: "This place just sucks. My wife with a diverticulitis attack. She's cring in pain. NOTHING. Writing this now 6 people have walked out. Just plain sucks

" - Steve

Feb 24, 2022, 8:31 PM
University Hospital: "Have been here over 5 hours with husband having heart issue and still has not been checked by Dr. " - Laurie

Feb 14, 2022, 10:01 AM
University Hospital: "Well let's say I was treated as a nobody. I checked in around 12:30 am with shortness of breath. I was put in a waiting room with no one even checking on myself or other patients for over 6 hours. Ran out of oxygen too weak to go ask for any and was left in a chair with no family member in that 6 hours. Family called and they stated all was ok. I ended up sleeping on a table with no one checking on me. I have medical insurance and I'm sure my bill will be in the thousands I felt like a homeless person. I manage to make it to the desk 6 hours later and asked for some water. They stated with an attitude there was a vending machine I could get some water. I had no money or phone on me.. I survived with no care. Night shift could of cared less. Let them try to send me a large bill. Wrong wrong wrong. I am a retired disappointed nurse." - Jill

Jan 13, 2022, 10:22 PM
University Hospital: "This place is honestly a joke I have chest pain and very light headed I’ve been here 7 hours and found myself helping patients other patients that’s bound to wheel chair get to nurses station and then I tell the lady you calling people who needs help to you she well we don’t know Wow this hospital should be condemned it’s so nasty it’s a room off triage B across from it has dirty bloody cotton balls and needles in the floor I THINK IMMA DIE HERE BEFORE I’M SEEN SAD THIS PLACE TERRIBLE" - Latrina

Jan 13, 2022, 10:22 PM
University Hospital: "This place is honestly a joke I have chest pain and very light headed I’ve been here 7 hours and found myself helping patients other patients that’s bound to wheel chair get to nurses station and then I tell the lady you calling people who needs help to you she well we don’t know Wow this hospital should be condemned it’s so nasty it’s a room off triage B across from it has dirty bloody cotton balls and needles in the floor I THINK IMMA DIE HERE BEFORE I’M SEEN SAD THIS PLACE TERRIBLE" - Latrina

Jan 13, 2022, 10:21 PM
University Hospital: "This place is honestly a joke I have chest pain and very light headed I’ve been here 7 hours and found myself helping patients other patients that’s bound to wheel chair get to nurses station and then I tell the lady you calling people who needs help to you she well we don’t know Wow this hospital should be condemned it’s so nasty it’s a room off triage B across from it has dirty bloody cotton balls and needles in the floor I THINK IMMA DIE HERE BEFORE I’M SEEN SAD THIS PLACE TERRIBLE" - Latrina

Jan 13, 2022, 6:12 PM
University Hospital: "The emergency room is ridiculous. 10 hours and still waiting. May be sepsis. Doesn't matter. Still waiting." - Vernell

Sep 30, 2021, 8:09 PM
University Hospital: ": "My mom was sent to the ER today by her surgeon at 11:00 a.m. to be admitted to University Hospital in Augusta Georgia. She is still sitting in the waiting room at the ER 8:00p.m.
She is a cancer patient currently undergoing treatment and has a compromised immune system. She hasn't had food or water the entire 9 hrs and no one mentioned she could have been waiting at home all this time via the virtual check in app. I just happened to discover while googling ER wait times. Why is this happening!?" - Shannon " - Shannon

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