Unicoi County Hospital Ratings

2030 Temple Hill Road
Erwin, TN 37650
Phone: (423) 743-3141

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Unicoi County Hospital save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Unicoi County HospitalNational Average
Pneumonia19.2%18.2%



Infectious Disease at Unicoi County Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 23m

Serious cases where patients are admitted wait 3 hour and 1 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: POOR

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Patients usually receive help when they request it

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:

    1C Diff Mortality Rate
    2MRSA Mortality Rate



    Unicoi County Hospital Stories



    Mar 08, 2026, 4:21 PM
    Vanderbilt University Medical Center: "What about if I'm having chest pain and other issues " - Richard

    Feb 18, 2026, 8:48 PM
    Vanderbilt University Medical Center: "I’m so tired of my adult daughter being placed in the hallway for 6-12 hours when she is in the ED. She is in great pain but even when given the pain meds she cannot get a lot of relief as she cannot rest with the bright lights, loud people, machine, and doors. The nurses and docs are great, but this is really no way to treat patients. It’s worse then the old group wards that they got rid of years ago. " - Tassie

    Apr 27, 2025, 4:26 AM
    : "The longest wait time at UT Emergency room with a broken hand was approximately 48.5 hours with a broken right hand.
    The nurses were not telling anyone why the wait time was so long. None of them were paying any attention to any of the patients. They were laughing and joking around as if nothing was going on. One young man was vomiting into a pan and not one nurse would approach him to take away the fouled pan and bring him a clean one or offering him some water to rinse his mouth out with. There was trash and drink cans under the chairs....the garbage cans were almost over flowing and trickling on to the floor.
    It was absolutely disgraceful. I expect something like that at Ft Sanders....but not UT.
    People were complaining about how cold it was and not one nurse on duty would offer anyone one a blanket.
    There is no excuse for this kind of thoughtless disregard for people who are seeking medical attention.
    Not good, UT....not good at all."
    - Sara

    Mar 12, 2025, 10:14 PM
    Cookeville Regional Medical Center: "This is unacceptable.
    I was at the Cookeville ER yesterday.
    I was experiencing the same issue and called the ER again this evening. They nurse instructed me to come this evening for a follow up visit.
    If they would have told me that it was over a 4 hour wait, I would have asked my wife to drive me to Nashville. "
    - Jon

    Mar 12, 2025, 10:14 PM
    Cookeville Regional Medical Center: "This is unacceptable.
    I was at the Cookeville ER yesterday.
    I was experiencing the same issue and called the ER again this evening. They nurse instructed me to come this evening for a follow up visit.
    If they would have told me that it was over a 4 hour wait, I would have asked my wife to drive me to Nashville. "
    - Jon


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