Umass Memorial Health - Harrington Hospital Ratings

100 South Street
Southbridge, MA 01550
Phone: (508) 765-9771

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Umass Memorial Health - Harrington Hospital save lives? 9% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Umass Memorial Health - Harrington HospitalNational Average
Heart Attack12.2%12.6%
Stroke12.5%13.9%
Heart Failure10.1%11.8%
Pneumonia17.2%18.2%



Infectious Disease at Umass Memorial Health - Harrington Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
3
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 54m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Umass Memorial Health - Harrington Hospital Stories



Nov 19, 2023, 5:26 PM
Harrington Memorial Hospital: "Make sure they don't fuck anything up. How is insulin on my medical record and I've never even had a prescription for it? Also they said I was there for a laceration when I was really there for chest pain which I said." - Blah


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