Ucsf Medical Center Ratings

505 Parnassus Ave, Box 0296
San Francisco, CA 94143
Phone: (415) 353-2733

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Ucsf Medical Center save lives? 25% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Ucsf Medical CenterNational Average
Heart Attack11.7%12.6%
Stroke12.3%13.9%
Heart Failure8%11.8%
Pneumonia13.1%18.2%



Infectious Disease at Ucsf Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
95
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
14



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 12m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Ucsf Medical Center Stories



Dec 21, 2023, 11:41 PM
Ucsf Medical Center: "Over 6 hours, still waiting " - Gerti

Dec 21, 2023, 11:13 PM
Ucsf Medical Center: "5 hours and 30 minutes, still waiting... " - Gerti

Dec 21, 2023, 10:42 PM
Ucsf Medical Center: "Sitting here for 5 hours. Nothing happened " - Gerti

Nov 12, 2022, 11:41 PM
Ucsf Medical Center: "I am in your emergency room waiting to be treated - I cut my fingers while cutting vegetables and the wound keeps bleeding. I am diabetic so I came . It has been four hours without any feedback from the front desk. I checked and they said hours. I have already had an ekg and Covid test. So I cannot leave without being charged. Some feedback will be nice. Online it says average wait time is little over 4. Madhu " - Panchadsaram

Nov 12, 2022, 11:41 PM
Ucsf Medical Center: "I am in your emergency room waiting to be treated - I cut my fingers while cutting vegetables and the wound keeps bleeding. I am diabetic so I came . It has been four hours without any feedback from the front desk. I checked and they said hours. I have already had an ekg and Covid test. So I cannot leave without being charged. Some feedback will be nice. Online it says average wait time is little over 4. Madhu " - Panchadsaram

Nov 12, 2022, 11:40 PM
Ucsf Medical Center: "I am in your emergency room waiting to be treated - I cut my fingers while cutting vegetables and the wound keeps bleeding. I am diabetic so I came . It has been four hours without any feedback from the front desk. I checked and they said hours. I have already had an ekg and Covid test. So I cannot leave without being charged. Some feedback will be nice. Online it says average wait time is little over 4. Madhu " - Panchadsaram


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