Uch-Memorial Health System Ratings

1400 E Boulder St
Colorado Springs, CO 80909
Phone: (719) 365-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Uch-Memorial Health System save lives? 0% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Uch-Memorial Health SystemNational Average
Heart Attack12%12.6%
Stroke16.4%13.9%
Heart Failure11%11.8%
Pneumonia17.1%18.2%



Infectious Disease at Uch-Memorial Health System

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
27
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
4



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 1h 55m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Uch-Memorial Health System Stories



Feb 10, 2022, 12:12 AM
University Colo Health Memorial Hospital Central: "I stayed in the hosiptal for 42 days I had multiple surgeries 15 on 2 ligaments and the staff was wonderful they all had excellent bedside manner and. Very professional and down to earth they really had compassion for myself and the rest of the patients what I could see the Doctors really explained each step of my care and really listened to my concerns and listened and answered my questions I am extremely happy with my care and I really appreciated that I was treated like a human and not a cow (just a number)" - Boston

Dec 27, 2014, 6:00 PM
University Colo Health Memorial Hospital Central: "I have been at memorial hospital for more then 2 hrs now and I just got a ice pack that I asked for 5 mins after I got here. the staff is rude and just standing around I mean I have been here for 2 hrs and I still haven't even had my vides done my a rn and more people have gone back that have showed up after my then me this is a bull shit hospital. " - Esther


Compare hospitals in El Paso County

If you think you may have a medical emergency, call your doctor or 911 immediately. HospitalStats does not recommend or endorse any specific tests, physicians, hospitals, products, procedures, opinions, or other information that may be mentioned on the Site.