Uams Medical Center Ratings

4301 West Markham Street Mail Slot 612
Little Rock, AR 72205
Phone: (501) 686-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Uams Medical Center save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Uams Medical CenterNational Average
Heart Attack12.4%12.6%
Stroke16.6%13.9%
Heart Failure13.4%11.8%
Pneumonia16.3%18.2%



Infectious Disease at Uams Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
33
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
16



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 5h 0m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Uams Medical Center Stories



Dec 07, 2020, 8:54 PM
Uams Medical Center: "Absolutely horrible!! Brought sister here due to constant pain since colonoscopy 4 days ago and even called prior to coming here with being advised they would get right to her: we left wrmc and came straight here for another 5 hour wait so far.been seen twice at other hospital and they don't know what is going on is what the Dr said. Now here waiting in pain in a waiting area 5 hours so far is not right!#!go anywhere b
ut here!
"
- Kari

Jul 13, 2020, 1:16 PM
Uams Medical Center: "Waited six hours for extreme gallbladder symptoms and no one said anything to me after my first initial vitals and ekg. Which they did with me slouched in a chair! Not sure why they did it that way. What a joke. It ruptured after I left. They make so much money and can’t even fix the road around the hospital or hire an extra person so that the wait time isn’t 6 hours. Arkansas lives up to its stereotypes. This is the teaching hospital!! You need to be taught. The whole time not one person cleaned anything in over 6 hours. No chairs no floors no counters during a pandemic. Cops standing around with half face masks. The baskets you have to put your belonging in before the metal detector are never sanitized. I watched some people pull out entire storage units full of filth from their pockets and 500 mast coins. And we are expected to put our phones and keys in them? Employees shoveling food at desks in waiting and check in areas making huge messes with no masks. Gross!! Health care has no more devotion to their job than fast food workers, so enjoy paying off your huge school billl!! Nobody was nice or listened. That’s why people die and are afraid to get care and now you can’t even bring an advocate. Yikes! These companies definitely don’t value people they’d rather save one salary so they can go on 7 vacations a year instead of 6. And we can all die and they can overwork their employees. If there’s a hell those people are damned. " - Tiffany

Jul 13, 2020, 12:00 AM
Uams Medical Center: "Waited six hours for extreme gallbladder symptoms and no one said anything to me after my first initial vitals and ekg. Which they did with me slouched in a chair! Not sure why they did it that way. What a joke. It ruptured after I left. They make so much money and can’t even fix the road around the hospital or hire an extra person so that the wait time isn’t 6 hours. Arkansas lives up to its stereotypes. This is the teaching hospital!! You need to be taught. The whole time not one person cleaned anything in over 6 hours. No chairs no floors no counters during a pandemic. Cops standing around with half face masks. The baskets you have to put your belonging in before the metal detector are never sanitized. I watched some people pull out entire storage units full of filth from their pockets and 500 mast coins. And we are expected to put our phones and keys in them? Employees shoveling food at desks in waiting and check in areas making huge messes with no masks. Gross!! Health care has no more devotion to their job than fast food workers, so enjoy paying off your huge school billl!! Nobody was nice or listened. That’s why people die and are afraid to get care and now you can’t even bring an advocate. Yikes! These companies definitely don’t value people they’d rather save one salary so they can go on 7 vacations a year instead of 6. And we can all die and they can overwork their employees. If there’s a hell those people are damned. " - Tiffany


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