Twin Valley Behavioral Healthcare Ratings
2200 West Broad Street
Columbus, OH 43223
Phone: (614) 752-0333
Columbus, OH 43223
Phone: (614) 752-0333
Hospital Type: Psychiatric
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Infectious Disease at Twin Valley Behavioral Healthcare
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 0h 0mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: POOR
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Twin Valley Behavioral Healthcare Stories
Jul 16, 2026, 9:03 PM
Uh Cleveland Medical Center: "In ER waiting 10 hours. Ridiculous" - Cf
May 01, 2026, 1:16 PM
Lake Health Beachwood Medical Center: "Er is closed" - Karen
Apr 21, 2026, 2:26 PM
: "My husband possibly has a bowl blockage in here sinc11:00 AM. It is now 2:25 PM! Considering leaving & going to an emergency that actually take care of patients! " - Mary
Oct 01, 2025, 11:04 PM
: "My daughter has severe pain caused by endometriosis. The dr wouldn't see her an told her to go to ER. She arrived at 3 pm on Wed. Ultrasound, blood work/, urine tests were all done in tbe first hour. Ee sat in the waiting room until 945. In a room finally, got pain meds an discharged by 1130 pm. There were ambulances coming constantly. We just had to wait it out. Sucks that medical dra can't or won't prescribe pain meds, even a couple doses so people end up in er." - Tresea
Sep 04, 2025, 2:32 AM
Mercy Medical Center: "Been waiting over 6 hours " - Blaise
